Service Advisor

Jago Consultants; Maidenhead; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company is seeking a Service Advisor for their garage in the Maidenhead area. The position entails advising customers on service needs, managing vehicle records, and maintaining high standards of customer service. Ideal candidates will possess strong communication skills and a full driving licence, with opportunities for upselling and bonuses.

Qualifications

• Experience as a Service Advisor in motor garage / commercial / HGV environment preferred (not essential).
• Excellent communication and customer service skills.

Responsibilities

• Ensure customers are aware of service and repair work required.
• Advise on estimated repair costs and sell additional products.
• Document warranty work and produce job cards.

Skills

Communication

Customer Service

Education

Full driving licence

Job description

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Job Description

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Service Advisor needed in the Slough / Maidenhead / Reading area of Berkshire

Salary circa 28k plus 3k bonus

We are working with a Commercial / LCV Garage who are actively looking for a Service Advisor to join there friendly team. Slough / Maidenhead / Reading area of Berkshire.

Job Role – Commercial / HGV / LCV Service Advisor

Salary – circa 28k / OTE 31k

Service Advisor Duties include:

Ensuring customers are aware of service and repair work required to their vehicles in a professional manner

Advise on estimated costs of repairs and work to be undertaken

Sell additional products as appropriate to customers’ needs

Advise on timescales and collection arrangements

Produce job cards on in-house computer system

Update customer and vehicle records

Document all warranty work in accordance with manufacturer policy

Preparation and completion of invoices

For this Service Advisor position you will have:

Previous experience working as a Service Advisor within a motor garage / commercial / HGV / LCV environment (not essential)

Full driving licence

Excellent communication skills

Excellent Customer Service skills

As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.