Service Advisor

Jago Consultants; Edenbridge; On-site; GBP 26,000 - 30,000; Full time

Job summary

A prestigious motor garage in Edenbridge is seeking a Service Advisor to join their friendly team. The successful candidate will ensure high customer satisfaction, manage service and repair communications, and assist with the preparation of invoices while maintaining professionalism. Strong customer service skills and a driving licence are essential.

Qualifications

• Experience as a Service Advisor in a motor garage (preferred).
• Strong customer service skills and rapport building.

Responsibilities

• Communicate necessary vehicle service and repair work to customers.
• Prepare and complete invoices for service work.
• Document all warranty work as per manufacturer policy.

Skills

Customer Service

Professionalism

Sales Skills

Communication

Education

Full Driving Licence

Job description

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Service Advisor needed in the Edenbridge area.

We are working with a prestigious motor garage that is actively looking for a Service Advisor to join their friendly team within the Edenbridge area.

Job Role – Motor Vehicle Service Advisor

Salary – circa £26,000 + Bonus

Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advising on estimated costs of repairs and work to be undertaken
• Selling additional products as appropriate to customers’ needs
• Advising on timescales and collection arrangements
• Producing job cards on in-house computer system
• Updating customer and vehicle records
• Documenting all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Service Advisor position you will have:

• Previous experience working as a Service Advisor within a motor garage, commercial, HGV, or LCV environment (not essential)
• Full driving licence

As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

My client is particularly looking for someone with strong customer service skills, excellent customer rapport, and the ability to deliver great CSI results, along with confidence in up-sell opportunities.