Service Advisor

Auto Skills UK; Coventry; On-site; GBP 26,000 - 32,000; Full time

Job summary

An established industry player is seeking a motivated Service Advisor to join their dynamic team in Coventry. This role involves arranging service bookings, ensuring customer satisfaction, and upselling services to enhance the customer experience. With a focus on teamwork and excellence, you will play a key role in maintaining high standards within the service department. If you have a passion for customer service and a background in automotive roles, this opportunity could be the perfect fit for you. Join a company that values hard work and offers a supportive environment for professional growth.

Benefits

Company Pension Scheme

Staff Discounts

Dentist on Demand

Optional healthcare cash plans

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of DMS systems like Kerridge or Pinnacle is essential.

Responsibilities

• Arrange Service Department bookings and ensure customer satisfaction.
• Upsell services and manage workshop loading efficiently.

Skills

Service Advisor experience

Upselling skills

Customer service skills

Education

Full manual UK Driving Licence

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor
Basic Salary - £26,000
OTE - Up to £32,000
Location - Coventry

Benefits

1. Company Pension Scheme
2. Staff Discounts
3. Dentist on Demand
4. Optional Benefits including healthcare cash plans.

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor

1. Arranging Service Department bookings.
2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
3. Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor

1. Must have previous experience as a Service Advisor.
2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
3. Previous experience Upselling.
4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Lorna @ Auto Skills and quote job number: 49076.