Service Advisor

Performance Resourcing; Cambridge; On-site; GBP 28,000 - 40,000; Full time

Job summary

An established industry player is seeking an experienced Service Advisor to join their prestigious dealership in Cambridge. This role is vital in ensuring customers receive exceptional service and support. As the face of the dealership, you will welcome customers, manage vehicle details, and maximize service sales, all while maintaining high standards. With a competitive salary and on-target earnings, along with opportunities for training and career development, this position offers a fantastic chance to drive your career forward in a supportive environment. Don't miss out on this opportunity to be part of a team that values its employees and their growth.

Benefits

25 days holiday

Comprehensive training & development program

Regular pay and performance reviews

Contributory pension scheme

Qualifications

• Experience in a franchised car dealership as a Service Advisor or similar role.
• Familiarity with dealer management systems is a plus.

Responsibilities

• Welcome and assist customers while logging vehicle details.
• Manage reception administration and deliver outstanding service.

Skills

Customer Service

Service Sales

Reception Administration

CDK/ADP/Keyloop Dealer Management System

Education

Experience as a Service Advisor or similar role

Job description

Service Advisor Cambridge - On Target Earnings of £40,000

Are you an experienced Service Advisor looking for your next career move? This is your chance to join one of the most successful and reputable motor retail groups in the industry as a Service Advisor. Based in Cambridge, this prestige vehicle and award-winning dealership is renowned for delivering top-tier service to customers. If you're enthusiastic, motivated, and passionate about customer service, we would love to speak to you.

Your Role as a Service Advisor

As a Service Advisor, you'll be the face of the dealership, ensuring every customer has a memorable experience. You'll handle everything from greeting customers and recording vehicle details to maximising service sales. Your role will be pivotal in maintaining the high standards that the customers expect.

Key Responsibilities:

1. Welcome and assist customers
2. Accurately log vehicle details and service requirements
3. Communicate and convert the VHC (Visible Health Check) identified work requirements
4. Manage reception administration, from job cards to invoicing
5. Deliver outstanding customer service every step of the way

About You:

1. Currently an experienced Service Advisor, Service Receptionist, or Aftersales Advisor in a franchised car dealership
2. Familiarity with CDK/ADP/Keyloop Dealer Management System (a plus!)
3. A positive, friendly attitude and a passion for customer service

Salary & Benefits

When you join our growing team, you'll be rewarded with more than just a competitive salary. We believe in investing in our employees' success, offering continuous training and career development opportunities. Here's what you can expect:

1. Starting Salary: £28,257
2. Realistic On-Target Earnings (OTE): £40,000
3. 25 days holiday, which increases with service (excludes Bank Holidays)
4. Comprehensive training & development program to drive your career
5. Regular pay and performance reviews to ensure you're rewarded for your hard work
6. Contributory pension scheme to secure your future

Ready to Drive Your Career Forward?
If you're ready to join a dynamic team and make your mark in the automotive industry, apply now! This is your opportunity to be part of a company that truly values its employees and offers fantastic career prospects. Don't miss out – apply today and let's take your career to the next level!

If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction.