Service Advisor

Tru Talent; Bristol; On-site; GBP 30,000 - 35,000; Full time

Job summary

A busy commercial vehicle dealership in Bristol is seeking an experienced Service Advisor. You will be the first point of contact for customers, ensuring a smooth service process. Responsibilities include managing enquiries, coordinating with workshop staff, and maintaining high customer service standards. This full-time role offers a competitive salary and various benefits.

Benefits

Overtime at 1.5x

25 Days Holiday Rising with Service

Pension Scheme

Healthcare Plan

Retail & Cinema Discounts

Cycle to Work Scheme

Qualifications

• Previous experience in a service or customer-facing automotive role.

Responsibilities

• Greet customers and manage service enquiries professionally.
• Update customers on vehicle progress and authorise additional work.
• Complete invoicing and general administration.

Skills

Communication

IT Skills

Organisational Skills

Job description

Service Advisor

Location: Bristol

Salary: GBP30,(Apply online only)

Hours: Monday to Friday + alternate Saturday mornings

Job Type: Full-time, Permanent

Benefits: Overtime at 1.5x 25 Days Holiday Rising with Service Pension Scheme Healthcare Plan Retail & Cinema Discounts Cycle to Work Scheme

A great opportunity has opened up for an experienced Service Advisor to join a busy and professional commercial vehicle dealership in Bristol. You'll be the first point of contact for customers, supporting them through the service process and ensuring a smooth and efficient experience from start to finish.

Key Responsibilities of a Service Advisor

• Greet customers and manage service enquiries in a professional and courteous manner
• Interpret customer needs and ensure accurate job bookings and documentation
• Update customers on vehicle progress and authorise any additional work
• Coordinate with workshop staff to ensure jobs are completed on time
• Complete invoicing and general administration to support the service team
• Maintain a high level of customer service throughout the process

Skills and Experience for a Service Advisor

• Excellent communication skills, both written and verbal
• Strong IT skills and confidence using internal systems
• Previous experience in a service or customer-facing automotive role
• Good organisational skills and attention to detail
• Ability to manage workload and prioritise tasks under pressure

Click 'Apply Now' to take the next step in your career.

INDHIGH