Service Advisor

Automotive Recruitment Consultants Ltd; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Service Advisor to join their busy service desk in Birmingham. This role offers a fantastic opportunity to excel in a customer-focused environment within the automotive industry. As a Service Advisor, you will leverage your communication skills and passion for the automotive sector to maximize service sales and ensure customer satisfaction. With a competitive salary, commission, and a comprehensive benefits package, this position is perfect for those looking to advance their career while working with a supportive team. If you thrive in a dynamic environment and are eager to contribute to a successful service operation, this role is for you.

Benefits

Competitive salary

Commission and bonus scheme

Employee discount

In-house training programme

22 days holiday plus bank holidays

Qualifications

• Experience in a customer-focused role within the automotive sector.
• Ability to manage workload and utilize company systems effectively.

Responsibilities

• Maximize service sales opportunities using professional techniques.
• Accurately record customer and vehicle details on the company system.
• Inform customers of available products and services.

Skills

Customer service experience

Passion for the automotive industry

IT and computer literacy

Excellent communication skills

Organizational skills

Job description

Service Advisor

Service Advisor - Birmingham

Job description

Service Advisor

Do you have experience working within a customer focused role in the automotive industry? Looking for a new challenge to excel your skillset, you will join a team of successful Service Advisors running and maintaining the standards of a busy service desk.

Location: Birmingham

Contract type: Permanent

Hour of work 8-5.30pm Monday to Friday, Every other Saturday 8.30-12.30.

Good basic salary plus bonus

Benefits:

• Competitive salary, commission and bonus scheme.
• Employee discount.
• In house training programme
• 22 days holiday plus bank holidays.
• Great Manufacture

Key responsibilities as a Service Advisor:

• Ensure that you maximise all service sales opportunities by using professional selling techniques.
• Record customer requirements and details accurately on our bespoke Company system.
• Record vehicle details and service histories accurately and effectively operate a customer follow up system.
• Ensure that the customer is fully informed of all products and services available.
• Sell additional products, services and repair work in a professional manner.
• Effectively operate a service department loading system.
• Carry out promotional work as directed.

Required skills as a Service Advisor:

• Knowledge and understanding of working within a customer role.
• Passion for the automotive industry.
• IT and computer literate and ability to use various company systems.
• Excellent communication skills.
• Well organised and ability to manage workload.

If you are interested in hearing more about our Service Advisor job, please enquire now! We would love to hear from you.

Please send your CV to Emma Curtis [e-mail] call 07834583994