Service Administrator - Fast-Paced Scheduling (Mon-Thu)

Honeycomb Jobs Ltd; Craigavon; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

On-site parking

Four-day work week

Job summary

Honeycomb is delighted to partner with a client to recruit a Service Administrator in Craigavon. This is a fantastic opportunity to join an established and expanding organisation.

As a Service Administrator, you will coordinate service requests, allocate jobs to in-house engineers, and maintain essential documentation across work orders and customer records. The role operates Monday to Thursday with an earlier finish on Fridays and on-site parking.

Qualifications

• Experience in a similar customer service/admin role.
• Strong attention to detail and accuracy.
• Able to work in a high-volume, fast-paced environment.

Responsibilities

• Primary contact for clients and allocate jobs to engineers.
• Liaise with engineers and provide clear information regarding assigned works.
• Maintain documentation for work orders and customer records.
• Prepare performance and service reports for internal teams and clients.
• Coordinate service requests and schedules with internal departments.

Skills

Customer service

Attention to detail

Team collaboration

Job description

Honeycomb is delighted to partner with a client to recruit a Service Administrator in Craigavon. This is a fantastic opportunity to join an established and expanding organisation.

As a Service Administrator, you will coordinate service requests, allocate jobs to in-house engineers, and maintain essential documentation across work orders and customer records. The role operates Monday to Thursday with an earlier finish on Fridays and on-site parking.