Care Service Administrator & Compliance Champion

Accordia Healthcare; Epsom; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Company pension scheme

Fully employer-funded health cash plan

Access to 24/7 remote GP service

Employee appreciation programme

Counselling service

Cycle to work scheme

EarlyPay - salary advance scheme

Blue Light Card

Onsite parking

Free pre-employment DBS check (you’ll需

Outstanding training, including NVQ

An extra day off on your birthday

Job summary

Accordia Healthcare is seeking a Service Administrator in Epsom to provide essential administrative support across the service. You will keep accurate records, monitor deadlines, coordinate meetings and training records, and ensure compliance documents are readily available.

You will work with the Compliance Manager, Registered Manager and HR to keep the service inspection-ready and well-organised, enabling managers to focus on high-quality person-centred support.

Qualifications

• At least 1 year of experience in an administrative or coordination role.
• Excellent organisational skills with the ability to manage multiple tasks and deadlines.
• Strong IT skills: Word, Excel, Outlook and Teams, plus electronic record systems.
• Excellent attention to detail and a commitment to accurate record-keeping.
• Clear written communication skills and the ability to take meeting minutes.
• Ability to handle confidential information in line with UK GDPR.
• GCSE English and Maths at grade C/4 or above.
• Flexible, proactive approach and ability to identify gaps and take action.

Responsibilities

• Maintain staff supervision, appraisals and competency records.
• Monitor training records and renewals; follow up on gaps.
• Support rota coordination and staffing records.
• Administer new starter documentation, inductions and onboarding.
• Arrange meetings, prepare documents, take minutes and maintain logs.
• Keep compliance evidence organised for inspections and audits.
• Maintain service user records and assist with engagement activities.
• Provide admin support for service activities and champions roles.
• Maintain tenancy and housing documentation and related processes.
• Monitor premises health and safety records and inspections.

Skills

Organisation

Attention to detail

Clear written communication

Meeting minutes

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

Electronic record systems

Job description

Accordia Healthcare is seeking a Service Administrator in Epsom to provide essential administrative support across the service. You will keep accurate records, monitor deadlines, coordinate meetings and training records, and ensure compliance documents are readily available.

You will work with the Compliance Manager, Registered Manager and HR to keep the service inspection-ready and well-organised, enabling managers to focus on high-quality person-centred support.