Care Service Administrator & Compliance Coordinator

Accordia Care Group; Epsom; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Company pension scheme

Health cash plan

24/7 remote GP service

Cycle to work scheme

Free pre-employment DBS check

Training & NVQ qualifications

Job summary

Accordia Care Group in Epsom, Surrey is seeking a Service Administrator to provide essential administrative and coordination support across the service. You will help maintain accurate records, monitor deadlines, coordinate meetings and training records, and ensure key compliance documents are readily available.

The role will support managers and team leaders to focus on high-quality, person-centred care while ensuring readiness for CQC inspections and internal audits.

Qualifications

• At least one year of experience in an administrative or coordination role.
• Excellent organisational skills and ability to manage multiple deadlines.
• Proficient IT skills with MS Word, Excel, Outlook and Teams.
• Understanding of UK GDPR and handling confidential information.

Responsibilities

• Staff development and compliance: maintain staff documentation.
• Training compliance: monitor renewals and gaps in records.
• Rota and staffing administration: support scheduling and records.
• Inductions and new starters: administer onboarding docs.
• Meetings and governance: arrange, prepare minutes, log actions.
• Inspection readiness: keep documents organised for inspections.
• Service user records and engagement: maintain relevant records.
• Service activities and Champions: admin support for initiatives.
• Tenancy and housing: manage related documentation.

Skills

Excellent organisational skills

Strong IT skills

Clear written communication

Confident follow-up

UK GDPR awareness

English & maths GCSE level

Education

GCSE English & Maths (or equivalent)

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Accordia Care Group in Epsom, Surrey is seeking a Service Administrator to provide essential administrative and coordination support across the service. You will help maintain accurate records, monitor deadlines, coordinate meetings and training records, and ensure key compliance documents are readily available.

The role will support managers and team leaders to focus on high-quality, person-centred care while ensuring readiness for CQC inspections and internal audits.