Care Service Admin & Compliance Coordinator

Accordia Care Group; Epsom and Ewell; Sur place; GBP 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Company pension scheme

Health cash plan

24/7 remote GP service

Employee appreciation programme

Cycle to work scheme

Birthday day off

Résumé du poste

Accordia Care Group is seeking a Service Administrator to provide administrative and coordination support across the service. You will maintain accurate records, monitor deadlines, coordinate meetings and training records, and ensure compliance documents are readily available for inspection.

Your work will help managers and teams stay inspection-ready, supporting high-quality, person-centred care for adults with learning disabilities and mental health needs.

Qualifications

• At least one year in an administrative or coordination role.
• Excellent organisational skills and ability to manage multiple tasks and deadlines.
• Strong IT skills, including Word, Excel, Outlook and Teams.
• Excellent attention to detail and commitment to accurate record-keeping.
• Clear written communication, including minutes of meetings.
• Ability to follow up tactfully and persistently.
• Deal with confidential information in line with UK GDPR.
• Good standard of English and maths (GCSE grade C/4 or above).
• Flexible, proactive approach and commitment to quality and inclusivity.
• Respectful, person-centred approach when supporting people.

Responsabilités

• Staff development and compliance: Maintain accurate records of staff supervision, appraisals, competencies and other essential employment documentation.
• Training compliance: Monitor training records, renewals or gaps and follow up to keep records up to date.
• Rota and staffing administration: Support rota coordination and maintain staffing records.
• Inductions and new starters: Assist with onboarding documentation and inductions.
• Meetings and governance: Arrange meetings, prepare documents, take minutes and maintain action logs.
• Inspection readiness: Keep compliance evidence organised for inspections and audits.
• Service user records and engagement: Maintain service user records and assist engagement activities.
• Service activities and Champions: Support activities and champion roles.
• Tenancy and housing: Maintain tenancy and housing documentation and processes.
• Premises, health and safety: Maintain compliance records and tracking of checks.

Connaissances

Attention to detail

Organisational skills

Confidentiality handling

Communication skills

Managing multiple priorities

Formation

GCSE equivalents (English & Maths)

Outils

Microsoft Word

Excel

Outlook

Teams

Description du poste

Accordia Care Group is seeking a Service Administrator to provide administrative and coordination support across the service. You will maintain accurate records, monitor deadlines, coordinate meetings and training records, and ensure compliance documents are readily available for inspection.

Your work will help managers and teams stay inspection-ready, supporting high-quality, person-centred care for adults with learning disabilities and mental health needs.