Service Administrator

South London and Maudsley NHS Foundation Trust; London Borough of Southwark; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Generous pay, pensions and leave

Flexible working options

Career development

Car lease

Accommodation

NHS discounts

Counselling services

Wellbeing events

Long service awards

Cycle to work scheme

Season ticket loan

Childcare vouchers

Staff restaurants

Job summary

South London and Maudsley NHS Foundation Trust is seeking a Service Administrator to support the newly opened Mental Health Urgent Treatment Centre (MHUTC) at the Maudsley Hospital. The post requires an organised, proactive and efficient administrator to provide comprehensive administrative support in a busy office.

The successful candidate will have strong IT skills (Word, Excel), excellent communication, and the ability to meet deadlines while working well within a team.

Qualifications

• Organisational and communication skills are essential for a busy administrative post.
• Proven ability to meet deadlines in a busy office environment.
• Proficiency in Word, Excel and electronic records systems is desirable.

Responsibilities

• Provide comprehensive administrative support to the MHUTC team.
• Take minutes and format letters for a busy clinical team.
• Order clinical and non-clinical items and manage appointments.
• Handle money and financial processes where required.
• Be a professional point of contact for families and other professionals.

Skills

Organisational skills

Communication skills

Time management

Teamwork

Attention to detail

Tools

Microsoft Word

Microsoft Excel

ePJS

Job description

An opportunity has arisen for an organised, proactive and efficient full time Service Administrator to provide comprehensive administrative support for the newly opened Mental Health Urgent Treatment Centre (MHUTC) at the Maudsley Hospital. Good interpersonal written and oral communication skills, exemplary timekeeping and flexible approach to work is required for this post. The person must also have good computer literacy (Microsoft Word, Excel), with theability to meet deadlines and experience of working in a busy office environment. A good understanding of performance and activity targets as well as in-depth knowledge of ePJS would be desirable. We are looking to appoint an administrator with excellent organisation and communication skills and a keen eye for detail. The successful candidate will be assertive, work well within a team and be passionate about providing a high-quality service. We are looking for a candidate who is efficient, great with systems and inspired by the idea of making a difference. This is a challenging role working within an extremely busy office and it is therefore important that you are enthusiastic, motivated and able to work under pressure. You must be able to demonstrate the ability to work independently and as part of a team. The post holder will be required to provide administrative support in line with the well-developed administrative processes already in place. This includes minute taking, ordering clinical and non-clinical items for the team, formatting letters, booking appointments, money handling and providing a professional point of contact for families and other professionals.

• Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
• Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
• Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease,our staff benefits from competitive deals to lease cars
• Accommodation,our staff benefits from keyworker housing available which is available on selected sites
• NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include:

• Counselling services
• Wellbeing events
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Childcare vouchers
• Staff restaurants