Service Administrator

GET STAFFED ONLINE RECRUITMENT LIMITED; Cambridge; On-site; GBP 26,000 - 28,000; Part time

Job summary

GET STAFFED ONLINE RECRUITMENT LIMITED is seeking a Service Administrator in Cambridge for a part-time position. You will work 3 full days per week (Mon-Wed) 9:30am-5:30pm with a 1-hour lunch, and occasional Saturday mornings.

The role requires providing administration support to the Someone to Talk to service and managing referrals, bookings and waiting lists. You will be based at the Cambridge hub with some travel to other Cambridgeshire hubs for training and team development while upholding

Responsibilities

• Provide a provision of full administration support to the Someone to Talk to service, including handling incoming communication and enquiries from service users and external agencies via frontline telephone, email, WhatsApp and text streams.
• Provide admin support during drop-in services, as well as supporting referrals, bookings and managing waiting lists for their services.
• This role requires working every day from their Cambridge hub, with some travel to other hubs within Cambridgeshire for training and team development.

Job description

Service Administrator

Part-time position: 3 full days per week (Monday - Wednesday).

There will be some occasional Saturday mornings. Part-time roles are 21 hours per week across 3 days working 9:30am - 5:30pm with a 1-hour unpaid lunch break.

Salary: £25,500 - £28,000 pro rata

Duration: Permanent

Location: Cambridge

Closing Date: 3rd of September

Interviews to be held 10th of September

An exciting new opportunity has arisen for a Service Administrator to work within the Someone to Talk to Service Delivery team. Our client is a well-respected charity based in five Hubs in Cambridgeshire and Peterborough and is well known for providing support to young people.

You will provide a provision of full administration support to the Someone to Talk to service, including but not limited to handling incoming communication and enquiries from service users and external agencies via their frontline telephone, email, WhatsApp and text streams, providing admin support during their drop-in services, as well as supporting referrals, bookings and managing waiting lists for their services.

This role requires working every day from their Cambridge hub. There will be some travel to other hubs within Cambridgeshire for training and team development.

You will work to our client’s values of being young person-led, collaborative, inclusive and striving for excellence.

If you are looking for a positive working environment and an opportunity to contribute to their important work, then they would love to hear from you.