Team Administrator

Gloucestershire County Council; Gloucester; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

25.5 days annual leave rising to 30.5

Local Government Pension Scheme

Cycle to Work

Staff discount scheme

Employee Assistance Programme

Job summary

Gloucestershire County Council is seeking two full-time Team Administrators to join the Adult Social Care Reablement Service in Gloucester. You will provide high-quality administrative and clerical support to ensure the service runs smoothly, including handling calls, data entry, meeting scheduling, and email management.

We offer hybrid working with a mix of office and home working, training, and a supportive team environment. Right to work is required for at least 6 months.

Qualifications

• Strong communication and organisational skills.
• Experience of working in a busy office environment.
• Good IT skills and a competent user of Microsoft Office applications.

Responsibilities

• Taking calls from internal colleagues as well as members of the public.
• Inputting data into internal systems.
• Scheduling meetings, booking rooms, and taking minutes.
• Responding to, redirecting, and managing emails within a shared mailbox.

Skills

Communication skills

Organisational skills

Office experience

IT skills

Microsoft Office

Tools

Microsoft Office

Job description

This is a Gloucestershire County Council job.

• Job Title: Team Administrator
• Job Location: Shire Hall
• Salary: £25,185 - £25,989 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 03/09/2026
• Job Requisition Number: 14742
• This post is not open to job share

Are you looking to join a friendly and supportive administration team at Gloucestershire County Council?

Then we would love to hear from you!

About The Team/service

Our Adult Social Care Reablement Service plays a key role in supporting adults across Gloucestershire who have care and support needs as a result of illness, disability, or changing life circumstances.

Our Team Administrators play a vital role in ensuring the service runs smoothly. By providing high-quality administrative support, they help colleagues deliver timely and effective support to the people who rely on our service.

We work in partnership with individuals to understand their goals and priorities, enabling them to achieve positive outcomes through practical interventions and effective support. This is a dynamic and evolving service with a strong emphasis on collaboration, innovation, and continuous improvement.

The posts are based at Shire Hall in the centre of Gloucester. The team work in a hybrid way with a mix of office and home working. There is free off-site staff car parking when working in the office.

About The Role

We are looking fortwo full-time Team Administrators to join our Adult Social Care Reablement Service.

As part of this busy and supportive team, you will provide high-quality administrative and clerical support, helping to ensure the service runs effectively.

This Will Include

• Taking calls from internal colleagues as well as members of the public, so a professional telephone manner is essential.
• Inputting data into internal systems.
• Scheduling meetings, booking rooms, and taking minutes.
• Responding to, redirecting, and managing emails within a shared mailbox.

Full training and support will be provided in these key areas.

About You

You will have strong communication and organisational skills. Ideally, you will have experience of working in a busy office environment. You will also have good IT skills and be a competent user of Microsoft Office applications.

If you are enthusiastic, proactive, and enjoy working collaboratively as part of a team, this could be the ideal role for you.

Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. See more about our Values on our website.

If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help yousucceed in your role.

About Us

Gloucestershire County Council Adult Social Care practice the Three Conversation approach, a model that re-emphasises focus on people, their strengths and the networks and community around them.

Here are some of the benefits we offer in return for your hard work:

• 25.5 days annual leave rising to 30.5 days after 5 years' service, plus bank holidays
• Access to the Local Government Pension Scheme
• Regular formal and informal support
• Safe, supportive and positive working environment with regular, robust supervision
• Access to training and workshops so you can develop your skills
• Clear career progression pathways, to support you in progressing professionally and personally
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

Additional Information

Team Administrator - Job Profile

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.