Part-Time Youth Services Administrator

Confidential; Cambridge; On-site; GBP 26,000 - 28,000; Part time

Job summary

Centre 33 Cambridge is seeking a part-time Service Administrator to join the Someone to Talk to Service Delivery team. The role covers 21 hours across three days (Mon/Wed 9:30–5:30 with a 1-hour lunch) with occasional Saturday mornings.

You will handle enquiries via phone, email, WhatsApp and text, provide admin support at drop-in sessions, and assist with referrals, bookings and waiting lists. Travel to other hubs may be required.

Qualifications

• Experience providing admin support to a team or service.
• Strong communication with service users and external partners.
• Ability to manage bookings, referrals and waiting lists.

Responsibilities

• Handle incoming enquiries via phone, email, WhatsApp and text streams.
• Provide admin support during drop-in services.
• Support referrals, bookings and waiting lists for the service.
• Travel to other hubs within Cambridgeshire for training and development.

Skills

Administrative support

Communication

Customer service

Office software

Tools

Office Suite

Job description

Centre 33 Cambridge is seeking a part-time Service Administrator to join the Someone to Talk to Service Delivery team. The role covers 21 hours across three days (Mon/Wed 9:30–5:30 with a 1-hour lunch) with occasional Saturday mornings.

You will handle enquiries via phone, email, WhatsApp and text, provide admin support at drop-in sessions, and assist with referrals, bookings and waiting lists. Travel to other hubs may be required.