Server Part-Time

Permanently Unique; City of Westminster; On-site; GBP 14,000 - 26,000; Part time

Benefits offered by this job

50% off food

Wagestream access

Employee of the month

Monthly team events

Annual celebration

Recommend a friend

Job summary

Permanently Unique at Fenix London (West) is hiring a part-time guest service role. You will deliver a unique and memorable experience to guests, support your team, and respond to diverse customer needs with a friendly, attentive approach.

The position starts on a training rate tron; after successful training, pay moves to the standard rate. Perks include staff meals, cycle to work, health care options, and regular events to celebrate the team.

Qualifications

• Experience in customer service and delivering guest experiences.
• Ability to respond to diverse customer needs with care and professionalism.
• Team-oriented with a focus on attention to detail during busy periods.

Responsibilities

• Deliver a unique and memorable guest experience.
• Support the team to create a positive working environment.
• Respond to different customer requirements with a personable approach.
• Manage large sections of guests during peak times with attention to detail.
• Grow within the role and learn new skills.
• Work at the training rate tron until training is completed.

Skills

Customer service

Guest experience

Job description

Job Ref: PER1594. Branch: Fenix Mayfair. Location: Fenix London, London (West). Salary/Benefits: Up to £19.21 Per Hour OTE. Contract type: Permanent. Hours: Part Time. Hours per week: 0. Posted date: 05/09/2026. Closing date: 05/10/2026. .

What You'll Get Up To:

• Demonstrate your passion for customer service to deliver a unique and special experience to guests..
• Support your team to create a positive working environment and to be the best team that we can be..
• Use your personable skills to respond to different situations and different customer requirements..
• Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail..
• Demonstrate a desire to go further in your career and learn new skills..
• All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased..

Why Permanently Unique?

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more..
• Cycle to work scheme.
• Bespoke staff food menu designed by all our head chefs.
• Mental health first aiders.
• Access to management health care cash plan.
• Access to EAP scheme.

Progression

• Bespoke development journey's for all our team.
• Development academies to support the progression and development of our team.
• Chef Academies visiting our amazing suppliers across the UK.

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
• Recommend a friend scheme.
• Wagestream - access a share of your earned wages whenever you need it.
• Employee of the month award.
• Monthly team building events.
• Annual celebration.

Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

Experience: Required
Employment: Part-time
Salary: £19.21 hourly

About Permanently Unique: