Host

Permanently Unique Group; City of Westminster; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Cycle to work

Staff meals

Mental health support

Healthcare plan

Employee assistance program

Wage access

Employee of the month

Team building

Annual celebration

Referral program

50% food and drink discount

Dine at venues after anniversaries

Job summary

Permanently Unique Group is seeking a hospitality team member for a permanent, full-time role at Fenix London (West) in London. You will help deliver a warm welcome and a unique guest experience, ensuring impeccable service with attention to detail.

The team emphasises care for colleagues, wellness, and development across the Tattu and Fenix brands. Join a brand that offers great staff benefits, progression academies, and a culture of celebration, as you contribute to memorable guest journeys in

Responsibilities

• Demonstrate your passion for customer service to deliver a warm welcome and unique and special experience to guests.
• Support your team to create a positive and infectious energy that excites guests before, during and at the end of their Tattu experience so that they leave with a smile.
• Demonstrate your determination to deliver impeccable service with an eye for detail – picking up on the little things that will make guests feel special.
• Use your personable skills to respond to different situations and different customer requirements.
• Demonstrate a desire to go further in your career and learn new skills.

Job description

Job Ref: PER1638. Branch: Fenix Mayfair. Location: Fenix London, London (West). Salary/Benefits: Up to £17.91 Per Hour OTE. Contract type: Permanent. Hours: Full Time. Posted date: 22/09/2026. Closing date: 03/11/2026.

What You'll Get Up To

• Demonstrate your passion for customer service to deliver a warm welcome and unique and special experience to guests..
• Support your team to create a positive and infectious energy that excites guests before, during and at the end of their Tattu experience so that they leave with a smile..
• Demonstrate your determination to deliver impeccable service with an eye for detail – picking up on the little things that will make guests feel special..
• Use your personable skills to respond to different situations and different customer requirements..
• Demonstrate a desire to go further in your career and learn new skills..

Why Permanently Unique?

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more..
• Cycle to work scheme.
• Bespoke staff food menu designed by all our head chefs.
• Mental health first aiders.
• Access to management health care cash plan.
• Access to EAP scheme.

Progression

• Bespoke development journey's for all our team.
• Development academies to support the progression and development of our team.
• Chef Academies visiting our amazing suppliers across the UK.

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
• Recommend a friend scheme.
• Wagestream - access a share of your earned wages whenever you need it.
• Employee of the month award.
• Monthly team building events.
• Annual celebration.

Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

Experience: Required
Employment: Full-time
Salary: £17.21 hourly

About Permanently Unique