Assistant Reception Manager

Permanently Unique; Greater London; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

50% off food & drinks Mon-Thu up to 4

Anniversary dining at Tattu/Fenix

Recommend a friend scheme

Wagestream access

Employee of the month

Monthly team building events

Annual celebration

Job summary

Tattu London has been designed with exceptional craftsmanship to provide a unique, immersive dining experience. Permanently Unique is seeking a full-time operations leader to head guest services at Tattu London, overseeing a high-volume environment and delivering the owners' vision with superb service.

The role requires leadership, adaptability during peak periods, and familiarity with booking systems like Seven Rooms to tailor guest experiences.

Qualifications

• Experience in high-volume operations and busy service periods.

Responsibilities

• Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests.
• Show your experience and capability for managing high volume operations and busy service periods.
• Demonstrate knowledge of booking systems such as Seven Rooms and understanding customers' specific needs to deliver a unique experience.
• Adapt your style to different situations and different customer requirements.
• Inspire the team to deliver impeccable service with unwavering attention to detail to our guests.
• Willingness to share your knowledge with junior members of the team so they are continually learning and developing.

Job description

Job Ref: PER1508. Branch: Tattu Soho. Location: Tattu London, London (Central). Salary/Benefits: £44,500 Per Annum OTE. Contract type: Permanent. Hours: Full Time. Hours per week: 45. Posted date: 10/08/2026. Closing date: 10/09/2026.

What You'll Get Up To:

• Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests.
• Show your experience and capability for managing high volume operations and busy service periods.
• Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience.
• Adapt your style to different situations and different customer requirements.
• Inspire the team to deliver impeccable service with unwavering attention to detail to our guests.
• Willingness to share your knowledge with junior members of the team so they are continually learning and developing.

Why Permanently Unique?

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
• Cycle to work scheme.
• Bespoke staff food menu designed by all our head chefs.
• Mental health first aiders.
• Access to management health care cash plan.
• Access to EAP scheme.

Progression

• Bespoke development journey's for all our team.
• Development academies to support the progression and development of our team.
• Chef Academies visiting our amazing suppliers across the UK.

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
• Recommend a friend scheme.
• Wagestream - access a share of your earned wages whenever you need it.
• Employee of the month award.
• Monthly team building events.
• Annual celebration.

Tattu London has been designed with the utmost respect for superb craftsmanship and in pursuit of providing the finest experiential dining. Classic artistry is reunited with cutting edge techniques, giving way to a venue that is equally as elegant as it is elevated.

Experience: Required
Employment: Full-time
Salary: £44,500 yearly

About Permanently Unique: