Senior Workplace Pension Propositions Lead

Royal London Group; United Kingdom; On-site; GBP 85,000 - 120,000; Full time

Job summary

Royal London, the UK’s largest mutual life, pensions and investment company, seeks a Senior Proposition Manager to shape and evolve the employer proposition within the Workplace Value Stream. You will lead design and development across onboarding, servicing and engagement, using market insight and analytics to meet employers’ needs and drive growth.

You will work in a squad, partnering with the Proposition Owner, managing stakeholder relationships and navigating complex systems to ensure

Qualifications

• Track record of driving changes that enhance customer value, from ideation through to market launch, within complex technical environments and in partnership with change functions.
• Experience of complex system processing and integrations between systems, both internal and external would be beneficial.
• Experience of developing workplace propositions and administration platforms, with exposure to employer proposition design or employer experience journeys.
• Understands trends in the workplace market, particularly innovation in the retirement market and the employer experience.
• Experience of working effectively as part of a cross-functional team, while progressing initiatives autonomously.
• Confident written and verbal communicator, with excellent stakeholder management skills across internal and external audiences.
• Shows ownership and accountability, with excellent attention to detail and strong organisational skills.

Responsibilities

• Shape the design, development and delivery of Royal London’s future workplace proposition, owning defined areas of proposition development in partnership with the Proposition Owner.
• Lead the analysis and design of employer and member journeys, internal processing and proposition components.
• Deal with complex technical and business landscapes to ensure they align to Royal London propositions goals and allow for future agility in the workplace market.
• Champion customer led design to ensure that design thinking principles are applied to new features.
• Take a logical approach to problem solving, analysing all options and recommending those that are most optimal.
• Collaborate with the team, partners and wider business to shape and clearly communicate the future workplace proposition and its priorities.
• Understands risk responsibilities to support governance processes and regulatory (TPR and FCA) requirements.

Job description

Royal London, the UK’s largest mutual life, pensions and investment company, seeks a Senior Proposition Manager to shape and evolve the employer proposition within the Workplace Value Stream. You will lead design and development across onboarding, servicing and engagement, using market insight and analytics to meet employers’ needs and drive growth.

You will work in a squad, partnering with the Proposition Owner, managing stakeholder relationships and navigating complex systems to ensure