Senior Proposition Manager

Royal London; United Kingdom; On-site; GBP 85,000 - 120,000; Full time

Job summary

Royal London, the UK’s largest mutual life, pensions and investment company, seeks a Senior Proposition Manager to shape and evolve the employer proposition within the Workplace Value Stream. You will lead design and development across onboarding, servicing and engagement, using market insight and analytics to meet employers’ needs and drive growth.

You will work in a squad, partnering with the Proposition Owner, managing stakeholder relationships and navigating complex systems to ensure

Qualifications

• Track record of driving changes that enhance customer value, from ideation through to market launch, within complex technical environments and in partnership with change functions.
• Experience of complex system processing and integrations between systems, both internal and external would be beneficial.
• Experience of developing workplace propositions and administration platforms, with exposure to employer proposition design or employer experience journeys.
• Understands trends in the workplace market, particularly innovation in the retirement market and the employer experience.
• Experience of working effectively as part of a cross-functional team, while progressing initiatives autonomously.
• Confident written and verbal communicator, with excellent stakeholder management skills across internal and external audiences.
• Shows ownership and accountability, with excellent attention to detail and strong organisational skills.

Responsibilities

• Shape the design, development and delivery of Royal London’s future workplace proposition, owning defined areas of proposition development in partnership with the Proposition Owner.
• Lead the analysis and design of employer and member journeys, internal processing and proposition components.
• Deal with complex technical and business landscapes to ensure they align to Royal London propositions goals and allow for future agility in the workplace market.
• Champion customer led design to ensure that design thinking principles are applied to new features.
• Take a logical approach to problem solving, analysing all options and recommending those that are most optimal.
• Collaborate with the team, partners and wider business to shape and clearly communicate the future workplace proposition and its priorities.
• Understands risk responsibilities to support governance processes and regulatory (TPR and FCA) requirements.

Job description

“It feels good to have a career with real purpose.”

Are you a SeniorPropositionManager,an Operations SME or a Workplace Savings Specialist looking for a growth opportunitythat buildstowards afutureleadership roleas a Proposition Owner?

We are seeking a Senior Proposition Manager with strong experience of the UK workplace pensions market to play a key role in shaping and evolving our employer proposition. Joining Royal London’s Workplace Value Stream, you will work on one of our most important strategic priorities and be part of a significant investment programme designed to strengthen our market position and deliver outstanding experiences for employers, advisers and members.

You will work within a squad, supporting the Proposition Owner and taking the lead on the design and development of key elements of the employer experience across onboarding, servicing and engagement. Using market insight, customer understanding and strong analytical thinking, you will help define and deliver propositions that meet the evolving needs of employers and contribute to Royal London’s growth ambitions.

About the role

• Help shape the design,developmentand delivery of Royal London’s future workplace proposition, owning defined areas of proposition development in partnership with the Proposition Owner.
• Leads the analysis and design of employer and member journeys, internal processing and proposition components.
• Deal withacomplex technical and businesslandscapesto ensurethey align toRoyal Londonpropositionsgoals and allow for futureagilityin theworkplace market.
• Champions customer led design to ensure that design thinking principles are applied to new features.
• Takealogicalapproach to problem solving, analysingalloptionsand recommendingthose that are mostoptimal.
• Collaborate with the team,partnersand wider business to shape and clearly communicate the future workplace proposition and its priorities.
• Understands risk responsibilities to support governance processes and regulatory (TPR and FCA) requirements.

About you

• A track recordof driving changes that enhance customer value, from ideation through to market launch, within complex technical environments and in partnership with change functions.
• Experience of complex system processing and integrations between systems, both internal and external would be beneficial.
• Experience of developing workplace propositions and administration platforms, withexposure to employer proposition design or employer experience journeys.
• Understands trends in the workplace market, particularly, innovation in the retirement market andtheemployer experience.
• Experience of working effectively as part of a cross-functional team, while progressing initiatives autonomously.
• Confident written and verbal communicator, with excellent stakeholder management skills across internal and external audiences.
• Shows ownership and accountability, with excellent attention to detail and strong organisational skills.

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy , Collab…

We've always been proud to  reward …

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our ... We’re proud the company ...

Only candidates who have the legal right to work in the UK or Ireland can undertake this role.
Unfortunately, Royal London is unable to provide visa or work permit sponsorship.