Senior Lead, Pension Risk Transfer Client Proposition

Standard Life (previously Phoenix Group); Greater London; Hybrid; GBP 98,000 - 130,000; Full time

Benefits offered by this job

Competitive bonus

Private medical

38 days annual leave

Excellent pension

12x salary life assurance

Career breaks

Income protection

3x volunteering days

Job summary

Standard Life, a retirement specialist, is seeking a senior Pension Risk Transfer leader in London. You will own end-to-end client relationships, shaping the customer proposition and serving as the conduit between external clients and internal servicing teams to win large, complex schemes.

You will drive the roadmap, differentiate solutions, and build trusted relationships with trustees and advisers while guiding cross-functional teams to deliver high-quality outcomes in a fast-paced environment.

Responsibilities

• Ensure that our customers are at the heart of everything we do, from the initial prospecting stage through to buyout
• Owns and manages both the pre and post-sale in respect of the member & client servicing, including pitching the proposition and continuing the post-sale client activity including managing relationships with EBC buyout teams
• Owns and accountable for the strategy for the customer proposition, including translating client needs into servicing solutions - working intimately with Client Services to ensure alignment and do-ability
• Determines what a market-leading client experience looks like through market and deal feedback, as well as competitor insights
• Serves as the market-facing representative for the customer proposition through pitches, conferences and thought leadership, building trusted relationships with trustees, Employee Benefit Consultants and other market stakeholders
• Work effectively with key internal stakeholders to ensure unity across the lifecycle of deal parameters and our propositional offerings

Job description

Standard Life, a retirement specialist, is seeking a senior Pension Risk Transfer leader in London. You will own end-to-end client relationships, shaping the customer proposition and serving as the conduit between external clients and internal servicing teams to win large, complex schemes.

You will drive the roadmap, differentiate solutions, and build trusted relationships with trustees and advisers while guiding cross-functional teams to deliver high-quality outcomes in a fast-paced environment.