Senior Worker - Ketamine

Change Grow Live; Liverpool; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Wellness Hour

Employee Assistance Programme

Contributory pension

Training and progression

Refer-a-friend scheme

Job summary

Change Grow Live is recruiting a Senior Worker - Ketamine in Liverpool to manage a complex caseload and deliver tailored, practical support. You will engage with health and treatment services, work with Recovery Coordinators and partners to ensure joined-up care, and respond to ketamine-related health concerns with appropriate escalation.

The role offers full-time hours, permanent contract, and opportunities for professional development within a compassionate, inclusive team.

Qualifications

• Experience of working with complex substance use needs in harm-reduction or recovery-focused setting.
• Ability to manage a complex caseload and maintain accurate case records.
• Sound understanding of ketamine-related harms and clinical escalation.

Responsibilities

• Manage a specialist and complex caseload with holistic assessments and recovery plans.
• Deliver evidence-informed one-to-one interventions including motivational and psychosocial work.
• Build relationships with individuals facing barriers to treatment and support services.
• Help people navigate health and treatment services including GP, hospital and specialist care.
• Provide practical support to attend appointments, explain options, make referrals and advocate for needs.
• Recognise ketamine-related health concerns and ensure timely escalation and referral.
• Collaborate with Recovery Coordinators, clinicians and partners to provide joined-up care.
• Contribute to risk management and safeguarding processes and maintain case records.

Skills

Complex caseload management

Assessment & recovery plans

Ketamine harms understanding

Empathy with boundaries

Safeguarding practice

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to the lives of the people we support. We offer support and respect in a safe environment, treat each person as an individual and work with them to find the right treatment and care options.

Our core values are Be open, be compassionate and be bold. Our team members apply these every day to help people change the direction of their lives, grow as individuals and live life to its full potential.

We are looking for a skilled and compassionate Senior Worker - Ketamine to join our Liverpool service. This is an opportunity to make a real difference for people experiencing the physical, psychological and social harms associated with ketamine use.

The postholder will manage a complex caseload and provide tailored, practical support. They will deliver a range of interventions, help people engage with health and treatment services, and work closely with Recovery Coordinators, clinical colleagues and partner agencies to ensure care is joined up and responsive.

Location: Liverpool

Hours:Full Time 37.5 hours per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role

• Manage a specialist and complex caseload, completing holistic assessments and recovery plans that consider substance use, physical and mental health, housing, relationships, parenting and wider social needs.
• Deliver a range of evidence-informed one-to-one interventions, including motivational and psychosocial work, harm reduction, relapse prevention, recovery planning and support towards ketamine cessation.
• Build purposeful, consistent relationships with people who may have experienced barriers to engaging with treatment, health or other support services.
• Help people understand, access and navigate the health and treatment services they need, including GPs, hospital and specialist care, mental health support, detox, rehab and recovery housing.
• Provide practical support to attend appointments where appropriate, explain treatment options, make and follow up referrals, and advocate for people whose needs may otherwise be overlooked.
• Recognise ketamine-related health concerns, including bladder, bowel and renal symptoms, and ensure timely clinical escalation and referral through appropriate pathways.
• Work closely with Recovery Coordinators, CGL clinicians, GPs, specialist health services, local recovery groups, mutual aid, housing and other partners to provide joined-up care.
• Contribute to multi-disciplinary risk management and safeguarding processes, ensuring concerns are recorded, shared appropriately and escalated without delay.
• Maintain accurate, timely and defensible case records; monitor progress and outcomes; and contribute to learning that improves support for people using ketamine.

About you

We are looking for a compassionate, skilled and experienced professional who:

• Has experience of working with complex substance use needs in a harm-reduction or recovery-focused setting.
• Can manage a complex caseload, complete high-quality assessments and recovery plans, and maintain accurate, defensible case records.
• Has a sound understanding of ketamine-related harms and the importance of appropriate health assessment, clinical escalation and partnership working.
• Can deliver a range of effective, recovery-focused interventions and adapt support to the person’s strengths, needs and readiness for change.
• Can help people navigate health, treatment and recovery services, including making referrals, supporting attendance and advocating for their needs.
• Can engage people with empathy while maintaining professional boundaries, clear expectations and a focus on recovery.
• Is confident in safeguarding practice, information-sharing and multi-agency working.

What we offer

• A supportive and inclusive team culture.
• 25 days’ annual leave plus bank holidays, rising by one day for each year of service up to 30 days.
• A paid weekly Wellness Hour, access to a Wellness Hub and an Employee Assistance Programme.
• Contributory pension scheme, plus shopping, cinema and holiday discounts.
• Training, career development and progression opportunities.
• A refer-a-friend scheme.

A note about using AI in your application

AI can be areally helpfultool when putting together your application, and we're happy for you to use it. However,what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential.We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 28 to 30 (£32,802.41 - £35,069.56)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

1/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

James Mawhinney | [e-mail] | 07469355983This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.