Recovery Coordinator

Change Grow Live; Stourbridge; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Wellness hour

Wellness hub

Pension scheme

Discounts

Training and progression

Refer-a-Friend

Job summary

Change Grow Live in Dudley is seeking a Recovery Coordinator to assess and engage service users, ensuring access to the right interventions at the right time, tailored to individual needs.

The role involves screening, recovery planning, advocacy, group work, and collaboration with professionals to promote social reintegration and reduce harms.

Qualifications

• Strong understanding of substance misuse and relevant experience.
• Experience with groups/pods and managing group dynamics.
• Excellent verbal and written communication; good IT skills.
• Proactive, able to work independently with strong time management.
• Knowledge of mental health interventions and services; able to partner with diverse professionals.
• Ability to manage change while prioritising service users' needs.
• Commit to information governance and safeguarding.
• Seek learning opportunities to improve and share knowledge.

Responsibilities

• Supporting service users from entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Managing a caseload
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social reintegration and meaningful lives
• Research, design and prepare materials for groups/pods
• Deliver structured content within group settings across recovery stages
• Debriefing and evaluating with co-facilitators to review progress
• Tailor workshops around needs (e.g., anger management, sleep disorders, relationships)

Skills

Substance misuse

Group facilitation

Communication skills

Time management

Interpersonal skills

Stakeholder engagement

Information governance

Change management

Learning and development

Job description

Overview

Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for aRecovery Coordinatorwho has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Where: Dudley

Hours: Full Time,37.5 hours per week

Contract Type: Permanent

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

Responsibilities

The team supports people with their or their loved ones’ drug and alcohol issues.

About the role:

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Managing a caseload
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, serviceuserand community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peersupportand self-determination
• Research,designand prepare subject matter and materials for groups / pods.
• Deliver structured content within group settings to service users at various stages of recovery
• Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place,reviewingprogress andidentifyingconcerns with service users
• Tailor specific workshops around the needs of the service users,such as:anger management, sleep disorders, relationships, etc

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practiceBe a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally,you'llreceive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview - GOV.UK

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

20/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Lisa Bradley | [e-mail] | 07774876332This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.