Dual Diagnosis Engagement Worker

Change Grow Live; Greater London; On-site; Confidential; Part time

Benefits offered by this job

Wellness Hour

Wellness Hub access

Training & funded learning

Contributory pension

Job summary

Change Grow Live is seeking a part-time Dual Diagnosis Engagement Worker in London to support individuals with co-existing mental health and substance use needs. The role involves working across community and inpatient settings, including Acute Psychiatric Wards and Community Mental Health Services, using assertive in-reach approaches.

You will assess, plan and coordinate personalised support with a multidisciplinary team, ensuring safeguarding and recovery-focused pathways.

Qualifications

• Experience in supporting people with complex mental health and substance use challenges.
• Ability to work across community and inpatient settings.
• Trauma-informed, person-centred approach.

Responsibilities

• Conduct comprehensive assessments and screening.
• Offer pharmacological and psychosocial interventions.
• Provide support reducing harm and involve families and carers.
• Make onward referrals to appropriate services.

Skills

Empathy

Flexibility

Engagement

Trauma-informed

Education

Experience in mental health/substance use

Tools

CRMs

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

Our core values are 'Be open, be compassionate and be bold' and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

RISE (a consortium, led by Change Grow Live, and includes Central and North West London NHS Mental Health Trust, and service user-led organisation Build on Belief) is the integrated end-to-end treatment and recovery service which offers a wide range of pharmacological and psychosocial interventions to Ealing residents 18 years and over.

The Dual Diagnosis Team (Co-existing Mental Health and Substance Use) for RISE supports service users dealing with complex co-existing mental health and substance use conditions. A dedicated pathway of care will enable collaborative delivery of support by multi-agency teams in response to their needs in order to create & deliver combined treatment plans which are appropriate & effective in addressing their substance misuse issues.

As RISE continues to increase the provision of support, access, and assessment for individuals who due to their complex mental health condition(s) have historically been unable to engage and/or be retained in substance misuse treatment, a new post has arisen in this Team for a specialist Acute psychiatric ward Dual Diagnosis Engagement Worker role.

We're looking for a committed professional to support individuals with complex co-existing mental health and substance use needs. Many of our clients face additional challenges such as neurodevelopmental conditions, learning disabilities, unstable housing, poor health, safeguarding concerns, and limited support networks.

You’ll manage a dedicated caseload and work flexibly across the community and offering assertive in-reach support in Hammersmith & Fulham Mental Health Unit, Charing Cross Hospital.

This is a mobile, hands‑on role suited to someone resilient, empathetic, and motivated to drive change where it matters.

Where:

Ealing Borough and Hammersmith & Fulham Mental Health Unit Claybrook Road London W6 8NF

Hours:

Part Time, 22.5 hours per week

Contract:

Fixed Term until 31st March 2027

Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

In this role, you will have the opportunity to support individuals with co‑existing mental health and substance use challenges, who may also experience additional complexities such as neurodevelopmental conditions, learning disabilities, physical health issues, lack of community or family support, or unsuitable living conditions. You will work to overcome barriers to engagement, helping individuals connect with meaningful support, and addressing safeguarding and exploitation concerns.

Working as an integral part of a compassionate, multi‑disciplinary team that includes Recovery Practitioners, Doctors, Nurses, Psychiatrists, and Psychologists, you will support each individual's journey to recovery from their initial contact with RISE through to ongoing treatment.

Your role will include:

• Conducting comprehensive assessments and screenings
• Offering tailored pharmacological and psychosocial interventions, including cognitive‑behavioural approaches, motivational interviewing, and recovery planning
• Providing support that reduces drug and alcohol‑related harm, and fosters greater involvement from family, carers, and the wider community
• Making onward referrals that connect individuals with the right services for their continued recovery

You will work flexibly across both community and inpatient settings, using an assertive outreach approach to meet people where they are. This includes visiting individuals in locations such as Acute Psychiatric Wards, Substance Misuse Hubs, Community Mental Health Services, GP Surgeries, and Supported Accommodation.

The post holder will need to work flexibly across the local community and inpatient settings with hours to suit service need.

The team is peripatetic rather than hub based with the post holder expected to conduct assessments & reviews using assertive in‑reach in a variety of venues - including Acute Psychiatric Wards, Substance Misuse Hubs, Community Mental Health Services, GP Surgeries, and Supported Accommodation.

About You:

• You will bring empathy, patience, and a strong commitment to person‑centred support and treatment.
• You are flexible, with the ability to work across different community settings, and adapt your approach to meet the unique needs of each individual.
• You have experience in supporting people with complex mental health and substance use challenges and are skilled at building trust and encouraging positive change.
• Your approach is inclusive and trauma‑informed, ensuring that the people you work with feel heard, valued, and empowered.

Why Join Us?

At CGL, we recruit individuals from all walks of life, ensuring that our team reflects the diversity of the communities we serve. We are passionate about providing equal opportunities for everyone and fostering an environment where both our team and the people we support can flourish. Our commitment to fairness, equality, and inclusivity is at the heart of everything we do.

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We're committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values‑led team where you'll feel encouraged and valued from your very first day.
• Where possible, we're open to discussing working patterns that help you maintain a healthy work‑life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details:

Philip Keightley | [e-mail]

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

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