Senior Wintel Engineer - 3rd Line (DV Clearance)

LA International

Stevenage

On-site

GBP 45,000 - 70,000

Full time

2 days ago

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Job summary

LA International is seeking a seasoned 3rd Line WINTEL Engineer to support Windows Server environments and maintain VMware-hosted infrastructure in the Stevenage area. A current DV clearance is required or candidates with prior high-security clearance are welcome to apply.

The role emphasizes building gold images, patching, and maintaining AD/DNS/WSUS while ensuring ITIL-aligned change and incident processes.

Qualifications

Proven 3rd Line WINTEL/Windows Server infra experience.
Experience with Windows Server 2016, 2019 and 2022.
Hands-on AD, DNS, WSUS, and VMware expertise.

Responsibilities

Provide 3rd Line technical support across Windows Server 2016, 2019 and 2022 environments.
Build, configure and maintain Windows Servers hosted on VMware clusters.
Create and maintain automated server builds, gold images, technical documentation and work instructions.
Install, configure and rack physical servers within data centres.
Perform Windows Server patching, upgrades and ongoing infrastructure maintenance.
Support Active Directory, DNS and Windows Server Update Services (WSUS).
Investigate, troubleshoot and resolve complex infrastructure incidents and technical issues.
Support backup infrastructure, including NetApp SAN and Cohesity.
Monitor infrastructure performance and produce capacity management reports.
Maintain compliance with Change, Release, Configuration and Security Management processes.
Support infrastructure testing, troubleshooting and project delivery activities.
Manage technical support tickets within agreed SLAs and KPIs.
Identify and escalation technical risks, issues and delivery dependencies.
Attend engineering meetings and provide progress updates to stakeholders.