Senior Waiter: Elevate Service & Drive Sales

Fire & Vine Hospitality; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Food discount

Apprenticeship scheme

Cycle to work

Wellbeing platform

Career development

Staff meals

Job summary

GAUCHO Manchester is seeking an experienced Senior Waiter to join our team. You will be the GAUCHO ambassador, delivering exceptional hospitality, upselling GAUCHO products, and upholding standards in a fast-paced environment.

The role emphasizes warmth, professionalism and teamwork, with benefits including staff meals and opportunities for progression within GAUCHO. Join a dynamic team committed to guest delight.

Qualifications

• Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues.
• Positive approach and act as a role model to all new members of the team.
• Work well within a team (be a team player) in a fast-paced environment.
• Be approachable and well-mannered.
• Be professional and respectful at all times.

Responsibilities

• Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality.
• Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Skills

Warm hospitality

Team player

Professional

Positive attitude

Guest service

Job description

GAUCHO Manchester is seeking an experienced Senior Waiter to join our team. You will be the GAUCHO ambassador, delivering exceptional hospitality, upselling GAUCHO products, and upholding standards in a fast-paced environment.

The role emphasizes warmth, professionalism and teamwork, with benefits including staff meals and opportunities for progression within GAUCHO. Join a dynamic team committed to guest delight.