Senior Waiter

Restaurants; Poole; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay plus tips

Free staff meals and generous staff/lo

Discounts across Rick Stein group

Ongoing training and development

Opportunities to progress within the,

Inclusive team culture

Extra holiday allowance after 5 years

Retail discounts and more

Job summary

Rick Stein Restaurants in Poole is seeking an experienced Senior Waiter to join the front-of-house team. You will lead a section during service, share expert knowledge of our menus and wines, and ensure memorable dining experiences for every guest.

We reward with competitive pay plus tips, free staff meals and generous discounts across Rick Stein Restaurants, ongoing training, and clear opportunities to progress within the group.

Qualifications

• Previous waiting experience with confidence running a section independently.
• Strong communication skills and guest engagement.
• Passion for food, wine, and seafood.

Responsibilities

• Deliver relaxed, memorable dining experiences for guests.
• Lead a section during service and support the front-of-house team.
• Share expert knowledge of menus, daily specials, wines and drinks.
• Anticipate guest needs and make thoughtful recommendations.
• Collaborate with kitchen and bar to ensure seamless service.
• Mentor junior team members during service.
• Uphold Rick Stein's high standards at all times.

Skills

Friendly attitude

Hospitality mindset

Waiting experience

Guest engagement

Leadership by example

Job description

Great food. Genuine hospitality. A place to grow.

At Rick Stein Restaurants, we're all about fresh seafood, simple cooking done brilliantly, and making every guest feel genuinely welcome. We're now looking for an experienced and confident Senior Waiter to join our front-of-house team.

If you love great food, enjoy talking to people, and enjoy leading by example on the floor, we'd love to meet you.

What you’ll be doing

• Delivering relaxed, memorable dining experiences for every guest
• Leading a section during service and supporting the wider front-of-house team
• Sharing expert knowledge of our menus, daily specials, wines, and drinks
• Anticipating guest needs and offering thoughtful, confident recommendations
• Working closely with the kitchen and bar to ensure seamless service
• Supporting and mentoring junior team members during service
• Upholding the high standards that define the Rick Stein name at all times

What we’re looking for

• A friendly, positive attitude and a natural sense of hospitality
• Previous waiting experience, with confidence running a section independently
• A genuine interest in food, wine, and seafood
• Strong communication skills and confidence engaging with guests
• A team player who thrives in a busy, professional environment
• Someone who leads by example and takes pride in great service

What you’ll get

• Competitive pay plus tips
• Free staff meals and generous discounts across Rick Stein Restaurants, Rooms and Shops
• Ongoing training and development (including food, wine, and upselling skills)
• Opportunities to progress within a respected hospitality group
• A supportive, inclusive team culture
• Extra holiday allowance for length of service, up to 5 extra days after 5 years
• Access to discounts on 100s of retailers, health, entertainment, travel & more

Rick Stein Sandbanks was opened by Rick Stein and Jill Stein in November 2015, a beautifully bright restaurant enjoying views across the water on Sandbanks Road. Guests can enjoy a casual lunch with classic dishes such as crab salads and moules marini\U00e8re, alongside seafood dishes including dover sole meuni\U00e8re, turbot hollandaise and fruits de mer.0-...'