Waiter/Waitress

Rick Stein; Poole; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Tips

Free staff meals

Training and development

Career progression

Team discounts across Rick Stein group

Job summary

Rick Stein Restaurants in Poole is seeking a welcoming Waiter/Waitress to join our front-of-house team. You will create relaxed, memorable dining experiences, share menu knowledge, and anticipate guest needs in a busy, friendly setting.

We value a positive attitude and hospitality, with training provided for those new to waiting. Enjoy staff meals, generous discounts, ongoing training, and opportunities to progress within this respected hospitality group.

Qualifications

• Friendly, hospitable attitude and great guest interaction.
• Waiting experience preferred but training will be provided.
• Interest in seafood, wine and food pairing.
• Confident in recommending dishes, sides and drinks to guests.

Responsibilities

• Create relaxed, memorable dining experiences for every guest.
• Share knowledge of menus, daily specials, and drinks with confidence.
• Anticipate guest needs and offer thoughtful recommendations.
• Work closely with the kitchen and bar to deliver seamless service.
• Uphold the high standards that define the Rick Stein name.

Skills

Hospitality

Customer service

Food & beverage knowledge

Communication

Teamwork

Job description

Great food. Genuine hospitality. A place to grow.

At Rick Stein Restaurants, we're all about fresh seafood, simple cooking done brilliantly, and making every guest feel genuinely welcome. We're now looking for an enthusiastic Waiter / Waitress to join our front-of-house team.

If you love great food, enjoy talking to people, and take pride in delivering exceptional service, we'd love to meet you.

What you'll be doing

• Creating relaxed, memorable dining experiences for every guest
• Sharing knowledge of our menus, daily specials, and drinks with confidence
• Anticipating guest needs and offering thoughtful recommendations
• Working closely with the kitchen and bar to deliver seamless service
• Upholding the high standards that define the Rick Stein name

What we're looking for

• A friendly, positive attitude and a natural sense of hospitality
• Previous waiting experience (great, but not essential – we'll train the right person)
• An interest in food, wine, and seafood
• Confidence in recommending dishes, sides, and drinks to enhance the guest experience
• A team player who thrives in a busy, professional environment

What you'll get

• Competitive pay plus tips
• Free staff meals and generous discounts across Rick Stein Restaurants, Rooms and Shops
• Ongoing training and development (including food, wine, and upselling skills)
• Opportunities to progress within a respected hospitality group
• A supportive, inclusive team culture
• Extra holiday allowance for length of service, up to 5 extra days after 5 yearss
• Access to discounts on 100s of retailers, health, entertainment, travel & more