Senior Waiter

Arcade; Greater London; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Refer a friend bonus

Internal wage advance facility to earn

Restaurant recognition budget forBirth

50% off food in our restaurants foryou

50% off food in JKS restaurants within

Access to counselling, remote GP/physi

Hospitality Action 24 hours a day, 365

Summer and Christmas team parties

Job summary

Arcade London is seeking a Senior Waiter to lead front-line service in a buzzing, globally inspired venue. You will open and close the restaurant, guide junior teammates, and ensure a consistently high standard of hospitality with a friendly, confident approach.

You’ll take orders, recommend menu items, and collaborate closely with kitchen and bar teams to keep service seamless. Ideal candidates have 2+ years in a Senior Waiter role in a high-volume setting, a passion for food and drink, and

Qualifications

• 2+ years of experience as a Senior Waiter or similar role in a high-volume, high-quality restaurant.
• Passion for recommending food and drink options to guests.
• Positive, can-do attitude and willingness to learn.
• Love for food and drink and delivering great customer service.
• Strong team player with excellent communication skills; English is a must.
• Ability to stay cool under pressure.

Responsibilities

• Be in charge of opening and closing the restaurant.
• Assist with the development of junior staff members.
• Communicate with guests in a confident and professional manner.
• Deliver a consistent and high standard service.
• Deliver top-tier hospitality with a positive vibe and great smile.
• Take orders, serve food and drinks, and make menu recommendations.
• Keep things running smoothly in a fast-paced environment.
• Work closely with the kitchen and bar teams.
• Maintain and update cleaning schedules, records and checklists.
• Adhere to all relevant Food Safety and Health & Safety practices and procedures.

Skills

Experience as Senior Waiter

English proficiency

Job description

Join Our Front of House Team at Tottenham Court Road - Leading From The Front, One Amazing Experience At A Time!

About Arcade:

Arcade is one of UK’s most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture.

About The Role:

We're excited to be looking for an experience and enthusiastic Senior Waiter to join our front-line team at Arcade London! With a buzzing atmosphere, globally inspired kitchens, and electrifying service, this is your chance to be part of one of London's most exciting dining destinations.

As a Senior Waiter at Arcade London, you love delivering top-notch guest experiences and have a knack for making every service unforgettable. The successful candidate in this role will:

• Be in charge of opening and closing the restaurant.
• Assist with the development of junior staff members.
• Communicate with guests in a confident and professional manner.
• Be responsible for delivering a consistent and high standard service.
• Be in your element delivering top-tier hospitality with a positive vibe and great smile.
• Take orders, serve food and drinks, and make menu recommendations.
• Keep things running smoothly in a fast-paced environment.
• Work closely with the kitchen and bar teams.
• Maintain & update cleaning schedules, records and checklists.
• Adhere to all relevant Food Safety and Health & Safety practices and procedures.

We'd love to hear from you if you:

• Have 2+ years of experience as a Senior Waiter or similar role within a high volume high quality restaurant.
• Bring a genuine interest and passion for recommending food and drink options to your guests.
• Bring a positive, can-do attitude and willingness to learn!
• Love for food and drink and most importantly, bring a passion for delivering great customer service.
• Are a strong team player with excellent communication skills (English is a must).
• The ability to stay cool under pressure.

We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.

Working at Arcade:

Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

At Arcade, we’re more than just a restaurant group... We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.

Benefits of being part of the team:

• Refer a friend bonus
• Internal wage advance facility to instantly access the wages you’ve earned
• A restaurant recognition budget for Birthday goodies and career milestones
• 50% off food in our restaurants for you and your loved ones
• 50% off food in JKS restaurants within Arcade for you and your loved ones
• Access to counselling, remote GP/physio services, legal advice and more through
• Hospitality Action 24 hours a day, 365 days of the year
• Summer and Christmas team parties where we all down tools and have some fun!