Senior Volunteering Development & Learning Leader (Hybrid)

MS Society UK; City Of London; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

39 days paid annual leave

Smart working

Flexible working

Four days' paid volunteering leave

Job summary

MS Society UK seeks a Volunteering Development Senior Officer (Learning and Development) to lead the design, development and evaluation of learning for volunteers and volunteer managers across the organisation. You will ensure accessible, inclusive learning experiences and oversee volunteer learning systems, enabling 3,000+ volunteers to thrive.

You will design learning pathways, deliver inductions and training in various formats, and use data to measure impact, while collaborating with local

Qualifications

• Experience of developing and delivering learning solutions, including e-learning, online events and blended learning approaches.
• Experience of using learning management systems or virtual learning environments to support learning and development activity.
• Experience of working with volunteers and a good understanding of volunteer management and development.
• Ability to design inclusive learning experiences for people with different needs, experiences and barriers to participation.
• Strong communication and relationship-building skills, with the ability to work effectively with a wide range of colleagues and volunteers.
• Experience of using data, feedback and insight to evaluate impact and drive continuous improvement.
• Strong organisational skills, with the ability to manage multiple priorities and deliver high-quality work independently.
• A collaborative approach and a commitment to creating positive volunteer experiences.

Responsibilities

• Designing, developing and evaluating learning solutions, resources and training programmes for volunteers and volunteer managers.
• Reviewing and continuously improving the volunteer learning and development programme to ensure it remains relevant, accessible and effective.
• Working collaboratively with volunteers and volunteer managers to co-produce new learning content and improve existing resources.
• Developing training packages and learning pathways for new volunteer roles and opportunities.
• Delivering engaging volunteer training, induction sessions and development opportunities through a range of formats.
• Providing advice, guidance and support to staff, volunteers and volunteer managers on volunteer learning and development matters.
• Collecting, analysing and using data, feedback and insight to inform improvements and measure impact.
• Working with local teams across the organisation to support the delivery of volunteer learning and development activity.
• Supporting the implementation of organisational volunteering priorities and changes in practice, particularly relating to learning and development.
• Managing and maintaining volunteer learning and development tools, systems and resources.

Skills

Learning design

E-learning

Blended learning

Volunteer management

Data analysis

Communication

Organisational skills

Collaboration

Tools

Learning management systems

Virtual learning environments

Job description

MS Society UK seeks a Volunteering Development Senior Officer (Learning and Development) to lead the design, development and evaluation of learning for volunteers and volunteer managers across the organisation. You will ensure accessible, inclusive learning experiences and oversee volunteer learning systems, enabling 3,000+ volunteers to thrive.

You will design learning pathways, deliver inductions and training in various formats, and use data to measure impact, while collaborating with local