Senior Visual Merchandising & Strategy Lead

Apple; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Apple in London is seeking a Visual Merchandiser to shape store experiences through compelling layouts and product storytelling. You will collaborate with cross-functional teams worldwide and localise global strategies to fit regional needs, delivering Apple’s premium customer journey in physical retail.

The role emphasises attention to detail, strong planning, and the ability to lead merchandising projects from concept to execution, ensuring displays reflect the brand and drive performance.

Qualifications

• Minimum qualifications include strong partnership experience with senior management and ability to collaborate with diverse technical and creative teams.
• Proven ability to influence, build rapport, and develop business relationships with partners at all levels.
• Experience in category planning, visual merchandising, design or marketing in retail or technology industries.
• Excellent verbal and written communication skills.

Responsibilities

• Create, maintain, and publish store layouts and detailed product planograms for product launches and merchandising resets.
• Partner with Worldwide and Geo counterparts to ensure global alignment across merchandising strategies.
• Localise WW strategy to EMEIA nuances while influencing global strategy.
• Identify opportunities to enhance customer experience through field feedback and analysis.
• Collaborate with cross-functional teams to coordinate product launches and communicate merchandising strategy.
• Forecast and communicate demo product counts for merchandising changes with Retail Fulfillment Operations.
• Develop and review store communications including labor hours and merchandising guidelines.

Skills

Partnership skills

Influence & relationships

Retail/tech experience

Attention to detail

Organisational skills

Ambiguity handling

Planning & time management

Cross-functional agility

Process management

Customer-focused

Education

BA/BS degree a plus

Job description

Apple in London is seeking a Visual Merchandiser to shape store experiences through compelling layouts and product storytelling. You will collaborate with cross-functional teams worldwide and localise global strategies to fit regional needs, delivering Apple’s premium customer journey in physical retail.

The role emphasises attention to detail, strong planning, and the ability to lead merchandising projects from concept to execution, ensuring displays reflect the brand and drive performance.