Senior Veterinary Receptionist & Team Lead

CVS Veterinary Group; Wokingham; Vor Ort; GBP 21.000 - 28.000; Teilzeit

Benefits dieser Stelle

25 days holiday

Pension

Discounted healthcare

Staff discounts for animals

Zusammenfassung

CVS Veterinary Group is seeking a Senior Administrator / Head Receptionist to join our equine team in the UK. You will manage a small reception team and ensure excellent client service from the first call to the visit.

The ideal candidate has proven leadership, strong customer service skills and experience with practice IT systems, in a busy veterinary environment. Part-time or full-time options are available with a competitive salary based on experience.

Qualifikationen

• Experience leading a small reception/administration team.
• Strong customer service skills in a busy veterinary setting.
• Proficient with office IT systems and diary management.
• Excellent written and verbal communication.

Aufgaben

• Lead and support a team of two receptionists.
• Answer calls, diary management and greet clients.
• Manage appointment bookings and payments.
• Arrange medication orders and coordinate with vets.
• Maintain high standards of customer service.

Kenntnisse

Team management

Customer service

Administrative skills

Diary management

Telephone etiquette

Tools

Practice IT systems

Office software

Jobbeschreibung

CVS Veterinary Group is seeking a Senior Administrator / Head Receptionist to join our equine team in the UK. You will manage a small reception team and ensure excellent client service from the first call to the visit.

The ideal candidate has proven leadership, strong customer service skills and experience with practice IT systems, in a busy veterinary environment. Part-time or full-time options are available with a competitive salary based on experience.