Senior User Researcher & Consultant — Lead & Influence

Opencast; United Kingdom; Hybrid; GBP 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Pension (7% employer contribution)

Share options

Discretionary bonus

25 days holiday

Life happens days

Wellbeing support

Professional development

Volunteering opportunities

Supportive team

Zusammenfassung

Opencast is a growing tech consultancy focused on user-centered solutions for government, healthcare and purpose-driven clients. As a Senior User Researcher, you will lead diverse research engagements, guide project direction and mentor junior colleagues, turning insights into design decisions that shape impactful services.

You will work in a hybrid model with frequent on-site client visits across the UK, contributing to high-quality research while upholding security and policy compliance.

Qualifikationen

• Experience leading user research projects across design teams.
• Ability to coach junior colleagues and guide project direction.
• Experience with public sector or government/healthcare projects is a plus.
• Willingness to travel across the UK and work on-site weekly.

Aufgaben

• Lead project direction and apply best practice user research.
• Coach junior researchers and feed insights into design decisions.
• Collaborate with multi-disciplinary teams and stakeholders.
• Ensure work aligns with client policies, security requirements and quality standards.

Kenntnisse

User research

Stakeholder management

Team leadership

Mentoring juniors

Jobbeschreibung

Opencast is a growing tech consultancy focused on user-centered solutions for government, healthcare and purpose-driven clients. As a Senior User Researcher, you will lead diverse research engagements, guide project direction and mentor junior colleagues, turning insights into design decisions that shape impactful services.

You will work in a hybrid model with frequent on-site client visits across the UK, contributing to high-quality research while upholding security and policy compliance.