Senior User Researcher: Client-Facing, Discovery to Delivery

83zero Ltd; Greater London; Hybride; GBP 50 000 - 75 000; Plein temps

Résumé du poste

83zero Ltd. is seeking an experienced User Researcher to lead research across discovery, design and delivery on complex digital transformation projects.

You will build strong client relationships, present evidence-based findings, and influence project direction through workshops and collaborative stakeholder engagement. The role requires strong communication, experience in agile, multidisciplinary teams, knowledge of GDS standards, and a portfolio demonstrating impact.

Qualifications

• Hands-on User Research experience across the product or service lifecycle.
• Strong stakeholder and client management skills.
• Demonstrable experience presenting research, explaining findings and influencing decisions.
• Experience facilitating workshops and communicating with different audiences.
• Experience working in agile, multidisciplinary teams.
• Knowledge of GDS standards and design principles.
• A portfolio demonstrating how your research influenced decisions and outcomes.
• A consultative or client-facing background would be beneficial.

Responsabilités

• Lead user research across discovery, design and delivery using appropriate qualitative and quantitative methods.
• Build strong relationships with clients and stakeholders, influencing decisions through research and evidence.
• Present research findings, project outcomes and recommendations, clearly explaining challenges, insights and impact.
• Plan and facilitate workshops to explore problems, challenge assumptions and agree next steps.
• Collaborate within agile, multidisciplinary teams alongside designers, developers and product managers.
• Translate user insights into practical recommendations that improve products and services.

Connaissances

User Research

Stakeholder management

Present findings

Workshop facilitation

Agile teams

GDS standards

Description du poste

83zero Ltd. is seeking an experienced User Researcher to lead research across discovery, design and delivery on complex digital transformation projects.

You will build strong client relationships, present evidence-based findings, and influence project direction through workshops and collaborative stakeholder engagement. The role requires strong communication, experience in agile, multidisciplinary teams, knowledge of GDS standards, and a portfolio demonstrating impact.