User Researcher

GIOS Technology Limited; Worthing; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

GIOS Technology Limited is seeking a User Researcher to support hybrid work arrangements across Worthing and Telford. The role focuses on planning and delivering end-to-end user research within multidisciplinary Agile teams, employing qualitative and quantitative methods to derive actionable recommendations.

The ideal candidate will conduct user interviews, contextual research, usability testing and concept validation, and will develop research plans, user journeys and personas to drive product

Qualifications

• Proven experience as a User Researcher within complex digital services, large-scale transformation programmes or similar environments.
• Demonstrable experience planning and delivering end-to-end user research within multidisciplinary Agile teams.
• Strong knowledge of qualitative and quantitative research methods.
• Hands-on experience conducting user interviews, contextual research, usability testing and concept validation.
• Experience identifying user needs, developing research plans and translating findings into actionable recommendations.
• Proficiency in user journey mapping, persona development and workshop facilitation.

Skills

User Research

Qualitative research

Quantitative research

User interviews

Contextual research

Usability testing

Concept validation

Journey mapping

Persona development

Workshop facilitation

Job description

We are hiring for User Researcher
Location: Worthing/Telford - Hybrid/2 days Per week in office

• Proven experience as a User Researcher within complex digital services, large-scale transformation programmes or similar environments.
• Demonstrable experience planning and delivering end-to-end user research within multidisciplinary Agile teams.
• Strong knowledge of qualitative and quantitative research methods.
• Hands-on experience conducting user interviews, contextual research, usability testing and concept validation.
• Experience identifying user needs, developing research plans and translating findings into actionable recommendations.
• Proficiency in user journey mapping, persona development and workshop facilitation.

Key Skills: Large-scale transformation/Government Digital Service (GDS)/User journey mapping/Quantitative research