Senior UCC Engineer — Global Collaboration & AI-Driven IT

Box Com; Greater London; On-site; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Pension

Medical coverage

Dental coverage

Wellness program

25 days vacation plus birthday off

Job summary

Box IT Unified Communications & Collaboration (UCC) is seeking a Sr. Engineer to design, implement, and optimize our global UCC stack across conferencing, events, and collaboration tools. You will drive strategic improvements, mentor peers, and align EU operations with Box's global IT agenda.

Join a fast‑moving, AI‑driven team that values collaboration and cross‑functional impact. This role supports Box offices across Europe and requires hands-on leadership and strong vendor management.

Qualifications

• Over 5 years in UCC systems and large-scale deployments.
• Ability to translate complex needs into deployable IT solutions.
• Strong written and verbal communication across distributed teams.

Responsibilities

• Collaborate on new conference room designs with latest tech.
• Maintain relationships with Office Build-out and vendors.
• Manage procurement, engineering collaboration and integrations.
• Develop automations to scale UCC processes.
• Oversee vendor relationships with Zoom, Slack, RingCentral.
• Maintain UCC backlog and document troubleshooting steps.
• Inventory and reporting for infrastructure and assets.
• Coach peers and lead cross-functional IT initiatives.

Skills

UCC systems

Video Conferencing

Live Events

Communication skills

Documentation skills

Education

B.S. in Computer Science

Tools

Crestron

Extron

Logitech

Zoom

QSC

Job description

Box IT Unified Communications & Collaboration (UCC) is seeking a Sr. Engineer to design, implement, and optimize our global UCC stack across conferencing, events, and collaboration tools. You will drive strategic improvements, mentor peers, and align EU operations with Box's global IT agenda.

Join a fast‑moving, AI‑driven team that values collaboration and cross‑functional impact. This role supports Box offices across Europe and requires hands-on leadership and strong vendor management.