Senior Travel Consultant

BCD Meetings & Events LLC; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in travel management is seeking a Senior Travel Consultant to enhance the travel experience for clients. In this dynamic role, you will facilitate travel arrangements, ensuring compliance with policies while providing top-notch customer service. You’ll thrive in a flexible, remote work environment that promotes a healthy work-life balance and offers opportunities for professional growth. Join a company committed to sustainability and innovation, where your contributions will help shape the future of corporate travel. If you are passionate about travel and customer service, this is the perfect opportunity for you!

Benefits

Flexible working hours

Remote opportunities

Generous vacation days

Mental wellbeing tools

Travel industry discounts

Inclusive work environment

Qualifications

• Experience in the travel industry with a focus on customer service.
• Strong communication skills and familiarity with travel policies.

Responsibilities

• Search and confirm travel reservations for clients.
• Provide consultation on travel policies and regulations.

Skills

Customer Service

Communication Skills

Knowledge of Travel Industry

GDS Sabre

Job description

Senior Travel Consultant

Date: 11 Apr 2025

Location: UK, London, Virtual, EUROPE

Company: BCD

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Full time, Remote - United Kingdom

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Consultant, you will:

1. Search and confirm travel reservations for the customer.
2. Have a strong understanding of client travel policy and consistently provide consultation to the customer.
3. Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
4. Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
5. Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
6. Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.

About you

1. Working knowledge of the travel industry, policies, procedures, and processes.
2. Advanced skills in GDS Sabre.
3. Strong verbal and written communication skills in English.

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business, and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating, and celebrating. You’ll be part of a virtual, dynamic, and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered:

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow your skillset and career.
• Generous vacation days so you can rest and recharge.
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• An inclusive work environment where diversity is celebrated.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].