Senior Travel Accounts Manager

Trust Payments Ltd; Greater London; Presencial; GBP 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work arrangements

Wellness initiatives

Annual leave and vacation policies

Pension scheme

Healthcare plans

Life assurance

Corporate events

Descripción de la vacante

Trust Payments is seeking a Senior Account Manager - Travel to lead a portfolio of top revenue-generating clients in Airlines, OTAs and Tour Operators. You will drive retention, growth and cross-sell opportunities while aligning client goals with our product suite.

Based in London or Harrogate, the role demands strong relationship-building, strategic pricing, and cross-functional collaboration with Product, Compliance and Risk to maximize revenue and client satisfaction.

Formación

• Experience in Account Management within the Payments industry.
• Track record of growing accounts through cross-selling and retention.
• Strong communication and relationship-building across levels of client organisations.
• Ability to present clearly in meetings and Business Reviews.
• Problem solving in a dynamic, client-facing environment.

Responsabilidades

• You are the main commercial contact for your portfolio of key accounts.
• Understand your clients' payments strategy and support adoption of Trust Payments products.
• Develop and maintain account plans to strengthen relationships and maximise revenue.
• Think 12-18 months ahead, beyond quarterly planning.
• Secure long-term revenues by developing pricing proposals for clients and the business.
• Identify cross-sell and upsell opportunities within your portfolio and craft client-valued proposals.
• Coordinate Account Business Reviews and share insights with the client.
• Track portfolio performance against quarterly targets for volume and revenue.
• Collaborate with Product, Compliance, and Risk to resolve client queries and bring upsell opportunities to life.
• Mentor junior colleagues as an experienced team member.
• Share client insights to help shape new features and stay ahead of the market.
• Represent Trust Payments at marketing and industry events to build relationships.

Conocimientos

Account management

Payments industry

Cross-selling

Client relationships

Pricing proposals

Stakeholder comms

Descripción del empleo

Trust Payments is seeking a Senior Account Manager - Travel to lead a portfolio of top revenue-generating clients in Airlines, OTAs and Tour Operators. You will drive retention, growth and cross-sell opportunities while aligning client goals with our product suite.

Based in London or Harrogate, the role demands strong relationship-building, strategic pricing, and cross-functional collaboration with Product, Compliance and Risk to maximize revenue and client satisfaction.