Senior Transport Governance & Change Lead

Consult; Birmingham; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Healthcare plans

Discounted gym membership

Eye Care Scheme

EV car benefit scheme

Job summary

West Midlands Combined Authority (WMCA) seeks an accomplished Client Lead to manage the WMCA–Bus Company relationship, providing senior governance, change, investment and operational leadership across interfaces.

In a complex multi-partner environment, you will translate risks and decisions into clear recommendations, support board discussions, and oversee mobilisation and demobilisation activities while ensuring delivery.

Qualifications

• Substantial experience supporting governance, senior stakeholder relationships and complex decision-making.
• Proven experience leading across complex change, mobilisation/demobilisation, transition or operational readiness.
• Excellent stakeholder management and influencing skills, including the ability to achieve alignment without direct authority.
• Strong understanding of governance, assurance, risk escalation and Board servicing.
• Confident handling of sensitive, high-profile or commercially significant issues.
• Ability to analyse complex information and turn it into concise, evidence-based advice and clear recommendations.
• Degree-level education or equivalent professional experience.

Responsibilities

• Act as a senior subject matter expert across WMCA/Bus Company ownership and client interface.
• Support senior leaders, Board and Subcommittee Chairs with clear advice, risk insight and recommendations.
• Coordinate complex change, including franchising tranche mobilisation and demobilisation.
• Support WMCA investment activity relating to fleet and depots.
• Maintain strategic oversight of risks, dependencies, actions and decisions across organisational boundaries.
• Turn complex operational, financial, governance and commercial matters into clear insight for decisions.
• Support Board and Subcommittee preparation, forward planning and follow-through.
• Develop and improve procedures governing WMCA’s oversight of the Bus Company and the operational interface between the organisations.

Skills

Governance

Stakeholder management

Change leadership

Risk management

Board servicing

Strategic oversight

Complex decision-making

Analytical thinking

Education

Degree or equivalent experience

Job description

West Midlands Combined Authority (WMCA) seeks an accomplished Client Lead to manage the WMCA–Bus Company relationship, providing senior governance, change, investment and operational leadership across interfaces.

In a complex multi-partner environment, you will translate risks and decisions into clear recommendations, support board discussions, and oversee mobilisation and demobilisation activities while ensuring delivery.