Senior Tenancy Support Worker

Caredig; Stones Green; Presencial; GBP 26.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days annual leave

Free DBS

Health Care Cash Plan

Employee Assistance Programme

Long Service Awards

Blue Light Card eligibility

Paid training

Life Assurance 3x salary

Pension plan with match up to 8%

Descripción de la vacante

Caredig in Wales is seeking a Senior Tenancy Support Worker to help service users develop person-centred tenancy support plans and maintain their homes. You will manage your caseload, work in the community, and apply trauma-informed approaches to enable independence.

You will signpost to services, support budgeting and benefits, and keep accurate records in line with policies and legislation. This permanent role is 37 hours per week, paying £28,432.92 annually, with a full UK driving licence

Formación

• Experience providing person-centred services to vulnerable adults.
• Excellent people and communication skills.
• Strong IT skills and a full driving licence with access to a vehicle.
• Ability to undergo an Enhanced DBS check.

Responsabilidades

• Create person-centred tenancy support plans and help clients maintain their homes.
• Carry own caseload and work flexibly in the community with a trauma-informed approach.
• Signpost to relevant services and collaborate with agencies for holistic support.
• Maintain accurate records and work within policies and legislation.

Conocimientos

Person-centred approach

Communication skills

IT skills

Full UK driving licence

DBS check

Descripción del empleo

As a Senior Tenancy Support Worker, you’ll make a real difference to the lives of others as you work with people to develop their personalised, flexible and person-centred tenancy support plans. Enabling them to reach their full potential and live as independently as possible in their own home. Using a psychologically, trauma and ACE informed approach, you will deliver high-quality tenancy related support according to their individual need and within our values. You will work as part of a supportive and dedicated, team across the Gwendraeth and Amman areas. You will be managing your own caseload and supporting people experiencing a range of challenges, including tenancies issues rent arrears, homelessness, financial hardship, mental health difficulties, social isolation and other factors that affect their ability to maintain their homes. You will signpost individuals to relevant services and work collaboratively with specialist agencies to ensure people receive a holistic support. This is an exciting and rewarding role where no two days are the same, you will have the opportunity to make a real difference in people lives to overcome challenges, build confidence and achieve greater independence. If you are passionate about helping others and making a positive impact with your community, we would love to hear from you.

• Role: Senior Tenancy Support Worker
• Pay: £28,432.92 annually
• Hours: 37 hours per week, Monday to Friday
• Contract: Permanent
• You need to hold a full UK driving licence.

We do not offer sponsorship.

Closing Date: Thursday 12th November

Interview Date: Thursday 19th November

About the role

As a Senior Tenancy Support Worker,

• You’ll work with service users to create person-centred tenancy support plans, helping them maintain their homes and prevent homelessness.
• You will provide person centred support to our tenants setting up budget plans, understanding and maximising their benefits entitlements, supporting tenants to settle in their new homes. Work with tenants to build their resilience and enable their independence.
• You’ll carry your own caseload, working flexibly in the community and taking a trauma-informed approach. No two days are the same – you’ll build resilience, enable independence, and make a lasting impact.
• Maintaining accurate records and working within policies and legislation

About you

You’ll be a compassionate, proactive individual with excellent communication skills and a commitment to equality and inclusion.

• Experience providing person-centred services and working with vulnerable adults
• Excellent people and communication skills
• Strong IT skills and a full driving licence with access to a vehicle
• Ability to work flexibly and undergo an Enhanced DBS check

We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.

• Kind
• Trusting
• Accountable
• Innovative

We welcome previous experience working as Customer Assistant, Hospitality, Volunteer, Housing, Care Worker, Home Care Assistant, Health Care Assistant, Home Carer, Social Care Worker, Mental Health Support Worker, Mental Health Care Worker, Complex Support Worker, Substance Misuse Worker, Community Support Worker, or Voluntary Worker.

Why join us?

• 28 days annual leave (excluding Bank Holidays), rising to 33 with long service
• Free DBS
• Free Health Care Cash Plan
• 24/7 Employee Assistance Programme
• Long Service Awards
• Eligibility to apply for a Blue Light Card
• Paid training.
• Life Assurance 3x salary
• Pension scheme with up to 8% organisation match opt-in
• Enhanced Sickness and Maternity/Paternity leave pay

Are you ready to make a real difference to people’s lives? We’d love to hear from you!