Senior Mental Health Support Worker

Caredig; Swansea; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Free DBS

Sleep-in rate

Free Health Care Cash Plan

24/7 Employee Assistance Programme

Blue Light Card

NVQ training

Career progression

Life Assurance

Pension with match

Enhanced sickness/maternity/paternity

Extended leave

Job summary

Caredig in Swansea is seeking a Senior Mental Health Support Worker to provide high-quality, person-centred support and help people gain greater independence. You will act as a Key Worker, delivering psychologically informed support, assisting with daily living skills, appointments, and community engagement while promoting dignity and choice.

A passionate, collaborative attitude is essential. Flexible hours include evenings and weekends; DBS is provided and ongoing training opportunities are

Qualifications

• Experience supporting people with mental health, substance misuse, housing or complex support needs.
• Experience developing person-centred support plans and helping people achieve positive outcomes.
• Strong communication and relationship-building skills.
• Good IT and record-keeping skills.
• Full UK driving licence.

Responsibilities

• Act as a Key Worker and support people to achieve their personal goals.
• Deliver person-centred, psychologically informed support.
• Support with daily living skills, medication, appointments and community engagement.
• Promote independence, wellbeing, dignity and choice.
• Maintain accurate records and facilitate support reviews.
• Work flexibly across services, including evenings, weekends, nights and sleep-ins where required.

Skills

Mental health support

Substance misuse experience

Housing/complex support

Person-centred planning

Communication skills

IT and record-keeping

Full UK driving licence

Empathy and values

Job description

Hours: 35 hours a week, flexible working hours – shifts include evenings, weekends, and Bank Holidays

Driving Licence: DO require a full UK driving licence

Please note: We do not offer sponsorship.

Closing Date: Monday 16th November

Interview Date: Tuesday 24th November

Make a Difference Every Day

About The Role

As a Senior Mental Health Support Worker, you will provide high-quality, person-centred support to help people achieve positive outcomes and greater independence.

Key Responsibilities:

• Act as a Key Worker and support people to achieve their personal goals.
• Deliver person-centred, psychologically informed support.
• Support with daily living skills, medication, appointments and community engagement.
• Promote independence, wellbeing, dignity and choice.
• Maintain accurate records and facilitate support reviews.
• Work flexibly across services, including evenings, weekends, nights and sleep-ins where required.

About You

We're looking for someone who is compassionate, proactive and committed to supporting people to flourish.

Essential Skills and Experience

• Experience supporting people with mental health, substance misuse, housing or complex support needs.
• Experience developing person-centred support plans and helping people achieve positive outcomes.
• Strong communication and relationship-building skills.
• Good IT and record-keeping skills.
• Full UK driving licence.
• Most importantly, you'll be passionate about helping people overcome challenges and achieve their potential. You'll also share our values of Kindness, Trust, Accountability and Innovation, demonstrating them in everything you do.

We are committed to creating an inclusive workplace where everyone feels valued, respected and able to be themselves. We welcome applications from people of all backgrounds and experiences.

We welcome previous experience working as:

• Support Worker
• Senior Support Worker
• Recovery Worker
• Key Worker
• Housing Support Officer
• Care Worker
• Mental Health Practitioner
• Social Care Worker
• Substance Misuse Worker
• Complex Needs Support Worker
• any other role with transferable skills in support, wellbeing, or community work.

36 Days Annual Leave (including and Bank Holidays), increasing up to 41 days with long service

Free DBS

Sleep-in rate - £12.21 per hour

Free Health Care Cash Plan

24/7 Employee Assistance Programme

Eligibility to apply for a Blue Light Card

Paid training, including the opportunity to gain your NVQ (if not already achieved), Career Progression

Life Assurance 3x salary

Pension scheme with up to 8% organisation match opt-in

Enhanced Sickness and Maternity/Paternity leave pay

About Us

We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.

We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.