Senior TechOps Generalist | Hybrid/Remote IT Automation

Octopus Energy Group; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Octopus Energy Group seeks an experienced TechOps Generalist to join our growing team. You will lead multi-domain IT initiatives, automate processes, and partner with Security to align productivity with strong security practices.

The role focuses on shaping TechOps, enabling employees, and delivering world-class IT support. It offers hybrid work options and a broad scope across global offices, with opportunities to drive transformative change.

Qualifications

• 5-7+ years of solid enterprise IT experience.
• Strong understanding of SaaS tooling and automation.

Responsibilities

• Provide delightful day-to-day technical support across the business to keep employees productive.
• Troubleshoot and fix a wide range of issues from laptops to network and SSO problems.
• Collaborate with the Security team to balance security with productivity and UX.
• Continually find opportunities to automate processes and improve user experience.
• Design and build self-service solutions to empower users.
• Monitor and maintain office tech globally including networks, AV, access control, printers.
• Manage supplier relationships and procurement for SaaS and hardware.
• Lead and manage complex technical projects with multiple stakeholders.

Skills

Enterprise IT

Automation

Scripting

Stakeholder management

Team collaboration

Tools

Okta

Kandji

Kolide

Zscaler

Meraki

HiBob

Job description

Octopus Energy Group seeks an experienced TechOps Generalist to join our growing team. You will lead multi-domain IT initiatives, automate processes, and partner with Security to align productivity with strong security practices.

The role focuses on shaping TechOps, enabling employees, and delivering world-class IT support. It offers hybrid work options and a broad scope across global offices, with opportunities to drive transformative change.