Senior Technician - Computing

Kingston University; Kingston upon Thames; On-site; GBP 35,000 - 43,000; Full time

Job summary

Kingston University is seeking a Senior Technician - Computing to join the Faculty of Engineering, Computing and the Environment. The role focuses on providing technical expertise across computing laboratories and research environments to support world-class teaching and innovation.

You will deliver 2nd/3rd line support, develop laboratories, and maintain secure, reliable IT systems, including AI infrastructure and cloud platforms, for teaching and research activities.

Qualifications

• Demonstrated ability to configure and support Windows and Linux environments.
• Experience with scripting or automation to improve workflows.
• Knowledge of cloud platforms (AWS or Azure) and security best practices.
• Ability to support teaching and research computing labs in a higher education setting.

Responsibilities

• Provide second and third-line technical support across computing labs and environments.
• Maintain and develop specialist computing laboratories and research environments.
• Support AI infrastructure and cloud platforms used for teaching and research.
• Collaborate with academic staff, researchers and students to deliver practical teaching and lab enhancements.

Skills

Windows

Linux

Scripting/Automation

Cloud platforms

Education

Degree, HNC or equivalent in Computer Studies

Job description

We are looking for an experienced and highly motivated Senior Technician - Computing to join the Faculty of Engineering, Computing and the Environment (ECE) at Kingston University. This is an exciting opportunity to play a key role in supporting world-class teaching, research and innovation by providing specialist technical expertise across our computing laboratories and research environments.

Working primarily within the School of Computing you will provide second and third-line technical support, maintain and develop specialist computing laboratories, and ensure our teaching and research infrastructure remains secure, reliable and up to date. You will support a diverse range of technologies including Windows and Linux environments, specialist software, AI infrastructure, cloud platforms and advanced computing facilities.

You will work closely with academic staff, researchers and students, contributing to projects, technology development, laboratory enhancements and the delivery of practical teaching. The role also offers opportunities to investigate and implement emerging technologies, contribute to specialist projects and support the University's growing research and AI capabilities.

You will be an experienced IT professional with strong technical knowledge across Windows and Linux operating systems, networking, cloud technologies and specialist computing environments. You will enjoy solving complex technical problems and be capable of supporting a wide range of teaching, research and specialist laboratory activities.

You will possess excellent analytical, organisational and communication skills and be confident working collaboratively with academic staff, researchers, students and external suppliers. Experience of supporting technical computing environments, scripting or automation, cloud platforms such as AWS or Azure, and specialist laboratory technologies would be highly advantageous.

You will be proactive, adaptable and committed to delivering an excellent technical support service while continually seeking opportunities to improve systems, processes and user experience. Above all, you will have a passion for technology and innovation and enjoy working within a collaborative higher education environment.

You will be qualified to Degree, HNC or equivalent/higher professional qualification in, Computer Studies or a related subject or have experience of managing a team of IT technicians. A strong working background of technical and complex troubleshooting skills is essential.

The Faculty of Engineering, Computing and the Environment (ECE) is one of the most diverse and innovative faculties within UK higher education. We deliver outstanding teaching and internationally recognised research across engineering, computing, mathematics, cyber security, artificial intelligence, robotics, environmental sciences and the built environment.

Our staff and students benefit from industry-standard facilities, including specialist computing laboratories, AI and cloud computing infrastructure, cyber security facilities, immersive virtual reality environments, robotics and electronics laboratories, flight simulators, renewable energy laboratories and advanced engineering workshops.

As a member of our technical team, you will work alongside academics, researchers and industry partners to support cutting-edge teaching and research, helping to develop the next generation of engineers, computer scientists and technology professionals.

This is a full time, fixed term position until 30 June 2027, with a starting salary of £39,407 per annum.

Interviews are expected to be held in September 2026.

For informal enquiries, please contactFoysal Miah,Assistant Technical Officer.