5551-E - Senior IT Technician

University of Greenwich; Gillingham; On-site; GBP 39,000 - 45,000; Full time

Job summary

University of Greenwich is seeking a Senior IT Technician at Medway Campus to lead the specification, deployment, and lifecycle management of specialist engineering and scientific equipment. The role combines hands-on technical work with supervisory duties to support advanced teaching, research and innovation.

You will coordinate software deployment, assess user requirements, set technical standards, and ensure service delivery aligns with SLAs, while reporting on performance and inventories to

Qualifications

• Experience supporting IT infrastructure and equipment lifecycle in scientific/engineering environments.

Responsibilities

• Lead specification, procurement, deployment, and lifecycle management of specialist equipment.

Skills

IT infrastructure experience

Technical facilities

Equipment lifecycle management

Tools

Chromatography

XRD

NMR

Spectroscopy

qPCR

Microscopy

Job description

Senior IT Technician

FES Professional Services

Location

Medway Campus

Salary

£38,784 to £44,746 per annum

Contract Type

Permanent

Release Date

Friday 21 August 2026

Closing Date

Friday 04 September 2026

Interview Date

To be confirmed

Reference

5551-E

On 1st August 2026, The University of Greenwich and the University of Kent formed a pioneering new multi-university group called London and South- East (LASE) University Group.

Should you join us, you will be employed by LASE but will work as part of the University of Greenwich academic division, contributing to its distinct strengths, community and identity while also being part of a wider group that brings together the scale, resilience and shared ambition of both universities.

Through LASE we aim to deliver outstanding education, impactful research, and meaningful regional and global impact.

We are seeking a highly skilled and proactive Senior IT Technician to join the Faculty of Engineering and Science technical support team. This SG7-level role combines hands‑on technical expertise with supervisory responsibilities, supporting advanced teaching, research, and innovation activities across the Faculty. The postholder will lead the specification, procurement, deployment, and lifecycle management of specialist engineering and scientific equipment, including the modernisation of legacy systems, while managing the acquisition and deployment of specialist software in collaboration with internal and external stakeholders. Acting as a technical expert, they will assess user requirements, develop technical standards, procedures, and documentation, oversee service delivery and incident resolution in line with agreed service levels, and provide strategic guidance to enhance the efficiency, reliability, and effectiveness of technical services. The role also includes maintaining oversight of specialist equipment inventories, producing service and performance reports, and supporting the development of staff, systems, and processes to ensure an exceptional experience for students, researchers, and academic colleagues.

We Welcome Applications From Candidates With

• Extensive experience supporting IT infrastructure, specialist software, technical facilities, and equipment lifecycle management within a scientific, engineering, or research environment.
• Strong technical expertise in either:
• Configuring, integrating, and supporting specialist hardware, software, networked systems, and legacy technologies or;
• Configuring, utilisation and maintenance of specialist chemical/biological equipment and software in a wide range of techniques including Chromatography, XRD, NMR, spectroscopy, qPCR, Microscopy and many more.
• Excellent analytical, problem-solving, communication, and stakeholder management skills, with the ability to provide expert technical guidance and deliver high‑quality support.
• Experience leading technical projects, driving service improvements, managing competing priorities, and enhancing operational efficiency.
• A proactive, customer‑focused approach, with experience mentoring technical staff and a commitment to continuous professional development, innovation, and the adoption of emerging technologies.
• The ability to combine advanced technical expertise with leadership and project delivery skills to support teaching, research, and the ongoing development of technical services.

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. who are currently under‑represented within the University of Greenwich at these levels/within these areas.

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

Academic Career Pathways

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge / Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion.

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.