Senior Technician - Client Services

TN United Kingdom; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance and reinsurance broker in London is seeking a Senior Technician to enhance their team. The role involves advising on technical service matters, managing client expectations, and supporting broking teams. Candidates should have strong technical expertise, particularly in Marine business, and excellent communication skills. The company offers flexible working options and opportunities for career growth in an inclusive culture.

Benefits

Flexible Working Options

Career Growth Opportunities

Inclusive Culture

Qualifications

• Experience in a similar role within the London Insurance Market.
• Extensive experience in contract wording and clause production.

Responsibilities

• Advise on complex global technical service matters.
• Communicate with stakeholders and manage workloads.
• Coach team members and maintain internal systems.

Skills

Communication

Interpersonal Skills

Attention to Detail

Organization

Multitasking

Teamwork

Job description

Social network you want to login/join with:

Client:

Location:

London, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

1deda41d8787

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Your new company

Your new company is an insurance and reinsurance broker focused on improving how businesses manage risk through insurance. Their open culture welcomes passionate individuals to grow with the company. They believe broking needs a refresh and are expanding their team and international presence. Due to growth, a permanent position for a Senior Technician has arisen.

Your new role

As a Senior Technician, you will advise on complex global technical service matters, including slip production, risk creation, premium processing, and managing client and broker expectations. Your duties include communicating with stakeholders, monitoring renewals, preparing market and client documentation, managing workloads, performing quality checks, and resolving technical questions. You will also coach team members, maintain internal systems, review client service delivery, and build relationships with markets and clients. Additionally, you will support broking teams and prepare renewal documentation for market placement.

What you'll need to succeed

Experience in a similar role within the London Insurance Market, strong technical expertise in Marine business, excellent communication and interpersonal skills, attention to detail, organization, multitasking abilities, and teamwork skills are essential. Extensive experience in contract wording and clause production to meet client needs is required.

What you'll get in return

Flexible working options are available. You will receive a competitive salary based on experience. The role is based in London on a permanent basis, offering opportunities for career growth and collaboration within a global network. The culture is inclusive and supportive, emphasizing learning and skill development.