Senior Technician

Guy Carpenter; Witham; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

Marsh seeks a Senior Technician for the Bind ers/Delegated Underwriting Client Support Team in Witham on a hybrid basis. You will manage a high-profile client portfolio with technical duties relating to accounts, premiums and claims, while coordinating brokerage receivables and reporting.

The role requires Binder/Facility experience, strong numeracy and excellent Excel skills, with a willingness to learn and adapt in a broker environment.

Qualifications

• Binder/Facility experience and strong numerical skills are essential.
• Excellent Excel proficiency and willingness to learn.
• Experience with Lloyd’s/market systems is a plus.

Responsibilities

• Manage an assigned client portfolio with technical duties on accounts, premiums and claims.
• Oversee brokerage receivables, funding, e-trading and reporting requests.
• Build and maintain relationships with Brokers, Clients and Markets.
• Participate in training and contribute to team projects and reporting.

Skills

Binder experience

Facility experience

Excel skills

Numeracy skills

Fiduciary experience

Tools

CLASS/ECF

IMR

Job description

Our Client Support Services department have an opportunity for a Senior Technician in our Binders/ Delegated Underwriting Client Support Team. This is available on a hybrid basis, offering home working for 2 days a week, with the other 3 days based in our office in Witham.

Binder and Facility experience is essential with strong analytical and Excel skills or candidates with strong numeracy skills. Would consider individuals with strong Fiduciary (account and settlement).

What can you expect:

• Work with (Re)Insurance professionals across Witham, Birmingham and London and India with experience and technical knowledge.
• Gain significant experience of working within a technical capacity for a Broker.
• Apply your experience and further development within a role that’s truly progressive and offers full end-to-end responsibility of a client portfolio.
• Be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk.

We will rely on you to:

• Manage an assigned high profile client portfolio, taking full responsibility of technical duties relating to client accounts, premiums and claims.
• Manage all brokerage receivables, funding, retention, e-trading, post booking receipt, ad hoc reporting requests, payment of funds and all management and transactional process steps.
• Promote, build and maintain relationships with Brokers, Clients and Markets.
• Participate in training sessions and provide input within the team and/or department for all aspects of Binder and Facility service processing to assist with troubleshooting.
• Fully interact with team taking responsibility for managing bespoke project and assigned metric reporting.

What you need to have:

• Industry Experience within a technical capacity and the ability to demonstrate a strength in numbers.
• Competent Excel skills and proficiency in Microsoft Office Applications.
• Willingness to learn and pass on skills.
• Successful management of workload; with an ability to manage expectations.

What makes you stand out:

• Significant experience of working in a technical capacity for a Broker.
• Experience of using London Market systems such as CLASS/ECF and the IMR.
• Experience within Delegated Authority (Binders, Lineslips, Consortia).
• Working with Bordereau, particularly Lloyd’s standard V5.2.
• General claims experience.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.