Senior Technical Support Engineer - Generator

Siemens Energy; Newcastle upon Tyne; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Technical Support Engineer to enhance the performance and reliability of generators. This role offers the chance to collaborate with global engineering teams, provide expert technical advice, and engage directly with customers during maintenance and upgrades. You'll be instrumental in shaping a sustainable energy future while advancing your technical expertise. Join a forward-thinking company that values innovation and diversity, and be part of a team dedicated to making a significant impact in the energy sector.

Benefits

26 days holiday, increasing to 29 days with time served

Flexible benefits portal for private medical cover

Adjustable pension scheme

Opportunities for career development

Work on cutting-edge projects

Qualifications

• 3+ years of experience in power generation sector.
• Familiarity with large turbo-generators and auxiliary systems.

Responsibilities

• Provide expert technical support for Siemens generators.
• Develop technical reports and work scopes for product development.

Skills

Technical Support

Problem-Solving

Communication Skills

Engineering Knowledge

Customer Focus

Education

University Degree in Engineering

Tools

ERP Systems

Job description

Senior Technical Support Engineer - Generator

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Senior Technical Support Engineer - Generator

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A Snapshot of Your Day

As a Senior Technical Support Engineer, you’ll play a key role in ensuring the performance and reliability of Siemen generators and auxiliary systems. A typical day might involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You’ll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise.

A Snapshot of Your Day

As a Senior Technical Support Engineer, you’ll play a key role in ensuring the performance and reliability of Siemen generators and auxiliary systems. A typical day might involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You’ll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise.

How You’ll Make An Impact

• Provide expert technical support for Siemens generators and auxiliary products.
• Develop and author technical reports, work scopes, and test procedures to support new product development and existing operations.
• Collaborate with internal customers and Siemens' global engineering network to ensure effective solutions and knowledge sharing.
• Prepare for outages, including delivering customer presentations and providing onsite technical support.
• Troubleshoot and resolve equipment issues during outages, ensuring timely fault resolution.
  
  
  

What You Bring

• A university degree in engineering.
• 3+ years of experience in the power generation sector.
• A high level of practical engineering knowledge and a willingness to learn Siemens product ranges.
• Familiarity with power plant equipment and operations, particularly large turbo-generators and auxiliary systems.
• Knowledge of control & instrumentation, hydrogen systems, and ATEX requirements (desirable).
• Experience using ERP systems, with the ability to locate drawings, BOMs, and procedures.
• A proactive and customer-focused mindset, with strong communication and problem-solving skills.
  
  
  

About The Team

Our gas services division offers low-emission power generation through service and decarbonization. We provide zero- or low-emission power generation solutions, integrating all gas turbines, steam turbines, and generators under one roof. Our services focus on decarbonization opportunities through modernization, digitalization, and fleet optimization.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With ~100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character—no matter your ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• 26 days holiday, increasing to 29 days with time served.
• Access to a flexible benefits portal for private medical cover, cycle-to-work schemes, and more.
• A class-leading adjustable pension scheme.
• Opportunities for career development and continuous learning.
• The chance to work on cutting-edge projects that shape the future of Siemens Energy
  
  
  

https://jobs.siemens-energy.com/jobs

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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