Senior Technical Support Engineer

JR United Kingdom; Skipton; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join JR United Kingdom as a Senior Technical Support Engineer in Skipton, where you'll provide essential 3rd line support and engage directly with clients. This role offers a competitive salary, opportunities for career development, and an environment that values your input. With a mix of office and on-site work, you'll face new challenges daily and contribute to both systems and your career growth. Ideal candidates will have strong IT skills and a passion for delivering exceptional service.

Benefits

Pension scheme with additional employer contributions

Healthcare and Wellbeing Scheme

Life insurance

25 days holiday + birthday off

Funded training and certification opportunities

Flexible working arrangements

Modern office facilities

Company car

Employee recognition and referral programs

Regular team-building activities

Qualifications

• Strong emphasis on delivering high-quality work.
• Proven expertise in overseeing project lifecycles.
• Exceptional communication skills.

Responsibilities

• Provide 3rd line support and technical solutions.
• Engage in client visits and project work.
• Contribute ideas for process improvements.

Skills

Networking

Infrastructure

SharePoint

VOIP

Windows

Exchange

Office 365

Veeam

VMWare

Job description

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Senior Technical Support Engineer, Skipton

Location: Skipton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

3rd line Support

The company, as well as the starting salary, will offer a great work-life balance!

• Starting salary £35,000 - £50,000 per annum OTE
• Pension scheme (with additional employer contributions after 2 years)
• Healthcare and Wellbeing Scheme (after successful completion of probation)
• Life insurance
• 25 days holiday + your birthday off
• Funded training and certification opportunities
• Flexible working arrangements where possible
• Modern office with breakout areas and great coffee
• Company laptop
• Company Car
• Employee recognition and referral programs
• Regular team-building activities and social events
• Opportunities for progression into leadership or specialist technical roles

Are you looking to be part of a company where your growth drives our success? My client is in an exciting period of rapid growth and is looking for passionate IT professionals to grow with them. They believe in investing in their team—supporting career development through funded training, industry-recognised certifications, and hands-on experience with cutting-edge technologies.

No two days are the same. You’ll enjoy a mix of office-based work, on-site client visits, and engaging project work that keeps things fresh and challenging.

Your ideas around best practices and process improvements are heard and valued.

They don’t just build systems— they build careers!

Experience Required:

• Placing a strong emphasis on delivering high-quality work, consistently keeping the customer's interests at the core of your actions.
• Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions.
• Exceptional communication skills, enabling you to effectively interact with a diverse customer base.
• Eager to embrace new experiences and cultivate your skill sets, with a passion for all things related to IT.
• Notable time management abilities, evident in both project delivery and the efficient handling of your personal workload.
• Possessing a polite, mature, and credible demeanor, and being at ease in demanding work environments.
• Demonstrating resilience and resourcefulness, effectively working under pressure and adhering to tight deadlines.
• A strong inclination to be an integral part of a team, actively striving to attain collective objectives.
• Networking
• Infrastructure
• SharePoint
• VOIP
• Windows
• Exchange
• Office 365
• Veeam
• VMWare

Please note not all skills are essential.

If you are interested in this role, please send through your resume, and I will call you back to discuss this role further.