Senior Technical Support Engineer

ZipRecruiter; Skipton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company is seeking a 3rd line support professional during a period of rapid growth. You will be involved in various projects, requiring a mix of technical skills and the ability to deliver high-quality work. With a competitive salary and generous benefits including training, this role offers a great opportunity for career development.

Benefits

Pension scheme with employer contributions after 2 years

Healthcare and Wellbeing Scheme after probation

Life insurance

25 days holiday + birthday off

Funded training and certification opportunities

Flexible working arrangements

Modern office with breakout areas

Company laptop

Company Car

Regular team-building activities

Qualifications

• Proven expertise in overseeing complete project lifecycles and technical solutions.
• Exceptional communication skills for diverse customer interactions.
• Strong time management and project delivery capabilities.

Responsibilities

• Deliver high-quality work focused on customer interests.
• Engage in project work including office-based tasks and client visits.
• Contribute ideas for best practices and process improvements.

Skills

Networking

Infrastructure

SharePoint

VOIP

Windows

Azure

Exchange

Office 365

Hyper v

Veeam

VMWare

Job description

Job Description

3rd line Support

The company as well as the starting salary will offer great work life balance!

• Starting salary £35,000 -£50,000 per annum OTE
• Pension scheme (with additional employer contributions after 2 years)
• Healthcare and Wellbeing Scheme (after successful completion of probation)
• Life insurance
• 25 days holiday + your birthday off

Additional Perks Include:

• Funded training and certification opportunities
• Flexible working arrangements where possible
• Modern office with breakout areas and great coffee
• Company laptop
• Company Car
• Employee recognition and referral programs
• Regular team-building activities and social events
• Opportunities for progression into leadership or specialist technical roles

Are you looking to be part of a company where your growth drives our success? My client is in an exciting period of rapid growth, and are looking for passionate IT professionals to grow with them. They believe in investing in their team—supporting career development through funded training, industry-recognised certifications, and hands-on experience with cutting-edge technologies.

No two days are the same. You’ll enjoy a mix of office-based work, on-site client visits, and engaging project work that keeps things fresh and challenging.

Your ideas around best practices and process improvements are heard and valued.

They don’t just build systems— They build careers!

Experience Required:

• Placing a strong emphasis on delivering high-quality work, consistently keeping the customer's interests at the core of your actions.
• Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions.
• Exceptional communication skills, enabling you to effectively interact with a diverse customer base.
• Eager to embrace new experiences and cultivate your skill sets, with a passion for all things related to IT.
• Notable time management abilities, evident in both project delivery and the efficient handling of your personal workload.
• Possessing a polite, mature, and credible demeanor, and being at ease in demanding work environments.
• Demonstrating resilience and resourcefulness, effectively working under pressure and adhering to tight deadlines.
• A strong inclination to be an integral part of a team, actively striving to attain collective objectives.

Technology Experience

• Networking
• Infrastructure
• SharePoint
• VOIP
• Windows
• Azure
• Exchange
• Office 365
• Hyper v
• Veeam
• VMWare

Please note not all skills are essential.

If you are interested in this role please send through your resume and I will call you back to discuss this role further.