Senior Technical Motor Claims Specialist - Flexible Location

Gerrard White Consulting Limited; England; Remote; GBP 52,000 - 76,000; Full time

Job summary

Gerrard White Consulting Limited is seeking a Senior Technical Claims Handler to pro-actively manage a portfolio of motor claims with values up to £100,000. The role involves providing technical guidance on indemnity, quantum, strategy and tactics, and ensuring regulatory compliance.

You will work flexibly, handle complex multi-track cases where applicable, and develop strong relationships with colleagues and business partners.

Qualifications

• In-depth knowledge of personal injury claims with handling experience across Portal, Fast-Track, Intermediate Track & Multi Track.
• Detailed understanding of complex indemnity issues and the liability tree for motor-related caseloads.
• Good knowledge of medical disciplines related to complex injuries.
• Knowledge of current Case Law and commercial considerations.
• Strong customer service and communication skills and ability to coach colleagues on technical topics.
• Able to work independently and prioritise workloads.
• In-depth knowledge of Civil Procedure Rules & Practice Directions, Protocols.
• Knowledge of Part 7 & Part 8 litigation and non-delegated authority.
• Ability to identify red flag indicators of fraud or high-value claims.

Responsibilities

• Proactively managing claims in accordance with group philosophy, procedures and service levels.
• Controlling claim costs through negotiation on liability, quantum and procedural arguments.
• Maintaining file discipline and accurate reserves, minimising late deterioration risk.
• Adherence to Large Loss procedures and authority limits.
• Developing and maintaining effective relationships with colleagues and business partners.
• Proactively managing personal training and development requirements.
• Ensuring regulatory requirements are met.

Skills

Personal injury claims

Customer service

Communication skills

Indemnity knowledge

Job description

Gerrard White Consulting Limited is seeking a Senior Technical Claims Handler to pro-actively manage a portfolio of motor claims with values up to £100,000. The role involves providing technical guidance on indemnity, quantum, strategy and tactics, and ensuring regulatory compliance.

You will work flexibly, handle complex multi-track cases where applicable, and develop strong relationships with colleagues and business partners.