Senior Technical Claims Handler — High-Value Motor

Howden; Romford; On-site; GBP 45,000 - 60,000; Full time

Job summary

DUAL, part of Howden, is recruiting within its large loss motor team to handle high value road traffic accident claims. The role focuses on complex personal injury matters, indemnity assessments and cost control, with exposure to trials and high-level negotiations.

You will maintain rigorous file discipline, reserves and compliance with regulatory standards while building strong relationships with suppliers and clients in a fast-paced environment.

Qualifications

• Strong working knowledge of personal injury claims including serious/catastrophic injuries.
• Knowledge of Discount Rate, extensive care claims and other heads of claim.
• Solid understanding of Civil Procedure Rules and PI Portal process.
• Knowledge of current Case Law and market conditions.
• Excellent communication, negotiation and presentation abilities.

Responsibilities

• Manage a caseload of complex personal injury claims with adherence to SLAs.
• Assess indemnity, liability and quantum with thorough case investigations.
• Control costs by securing economical settlements using liability and quantum arguments.
• Maintain file discipline, reserves and timely reviews aligned to court timetables.
• Attend trials and conferences with Counsel as required.
• Engage with reinsurers and large loss procedures and ensure regulatory compliance.

Skills

Personal injury claims

Serious injury

Brain injury

Spinal injuries

Amputation

Discount rate knowledge

Care claims

Civil Procedure Rules

PI Portal process

Negotiation skills

Communication skills

Presentation skills

Planning and organisation

Workload management

Continuous self-development

Job description

DUAL, part of Howden, is recruiting within its large loss motor team to handle high value road traffic accident claims. The role focuses on complex personal injury matters, indemnity assessments and cost control, with exposure to trials and high-level negotiations.

You will maintain rigorous file discipline, reserves and compliance with regulatory standards while building strong relationships with suppliers and clients in a fast-paced environment.